DJI Natalia
Administrator
Offline
|
djiuser_JdigVjsa0QXB Posted at 10-19 18:50
Well it looks like you're not alone, other people are having this exact same issue with their Mavic air 2 Including myself. My drone has never crashed, it is never had a rough landing, it has never hit anything, it has never had any undue stress on the legs, I don’t let them slam open, and I don’t let them slam closed, I guide them and open them gently. And mine has a stress fracture on the upper left joint. I sent it in to DJI repair today. At some point the company is going to have to acknowledge that this is a design flaw. And they’re going to have to issue a recall and replace the shells with a more structurally sound plastic.
Hi there, sorry for that case happened. I've managed to get your case number via your forum account, after receiving the package, our team will take care of your case and follow up on it. If there is anything further assistance needed, please feel free to let me know. |
|