Diluk Perera
lvl.1
Flight distance : 330279 ft
Sri Lanka
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DJI Stephen Posted at 8-2 19:38
Hello there Randy. I am sorry for the trouble this ha caused and thank you for reaching out. Can you please fly your DJI drone to a different location with less interference to see if the issue will still persist? The said DJI drone might have picked up magnetic interference from the area. That might be the reason why you are experiencing these issues. In addition, I will post an official DJI tutorial video on DJI Remote Controller Antenna Best Practices. Thank you.
https://www.youtube.com/watch?v=P7M9JtfVwQE
Dear Randy,
Thank you for the reply,
yes i tried several locations when i travel from a distance city to Colombo ( From Kurunegala) totally around 170Km, but no luck .
i contacted DJI via mail and they informed to hand over local agent to repair,
but since they are not Authorized Dear i prefer to send it to you main service center,
But they said there is problem with Sri Lanka Address since customs issue here and asked me another address,
So i replied asking whether Shariah ( UAE ) is ok, and waiting for the reply,
,
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