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My drone loses gps constantly
1607 10 2020-8-1
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tut
lvl.1

Bulgaria
Offline

Hello, let me ask for help:
For the second time the drone / Phantom4adv /samsung tablet/ does the following after it took off and had gps coverage, starts losing and receiving a GPS signal, finally stops searching for GPS and switches to ATTI mode until landing, / the problem is not in the lack of GPS satellites, because I follow them on another device and there is coverage of at least 12sat. all the time.
After landing / and restarting the drone and the controller /, I make a second flight which is completely normal without loss of GPS. If he hadn't done it a second time, I wouldn't have bothered, and I would have given it a moment's embarrassment, but it's not.
Please advise what could be the reason for this behavior. I am worried that if I go to a service center without doing it constantly, they will not pay attention to this problem. I enclose photos from the fly-log / if anyone is interested I can send it to him.
Thanks in advance!
my .dat file from the flighthttps://1drv.ms/u/s!AmFQ8YcMHWEggYsv-J68CwOOYC2OGw?e=obBZbK
my .dat file from the flight
https://1drv.ms/u/s!AmFQ8YcMHWEggYsuIfpGwGkY-ReChw?e=QgXSnA
my fly-log file
https://1drv.ms/t/s!AmFQ8YcMHWEggYswRW4jFsBo9nPb5Q?e=ky8IGP
my log file
https://www.phantomhelp.com/logviewer/223JZVB4XDW8YKVVJAKN



Screenshot_20200801-150441.jpg
Screenshot_20200801-150421.png
2020-8-1
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JetSam
Captain
Flight distance : 2753074 ft
Spain
Online

welcome tut !! maybe you fly in a zone very saturated with signals?
2020-8-1
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tut
lvl.1

Bulgaria
Offline

JetSam Posted at 8-1 08:55
welcome tut !! maybe you fly in a zone very saturated with signals?

Hi
After landing / and restarting the drone and the controller /, I make a second flight which is completely normal without GPS drop in the same area.
2020-8-1
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JetSam
Captain
Flight distance : 2753074 ft
Spain
Online

tut Posted at 8-1 10:42
Hi
After landing / and restarting the drone and the controller /, I make a second flight which is completely normal without GPS drop in the same area.

Nice to hear you solved it !!
2020-8-2
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JetSam
Captain
Flight distance : 2753074 ft
Spain
Online

tut Posted at 8-1 10:42
Hi
After landing / and restarting the drone and the controller /, I make a second flight which is completely normal without GPS drop in the same area.

Also avoid flying near vehicles. Stay safe
2020-8-2
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tut
lvl.1

Bulgaria
Offline

I have not solved the problem, it is repeated again and again.
2020-8-3
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JetSam
Captain
Flight distance : 2753074 ft
Spain
Online

tut Posted at 8-3 01:10
I have not solved the problem, it is repeated again and again.

I would send the device for its complete revision
2020-8-3
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DJI Paladin
Super Moderator
Flight distance : 318 ft

Online

Hi. I am sorry for the trouble this has caused. With regards to this concern. Kindly please fly the drone in a different location with less interference like power line, radio tower and metal structure this may generate signal interference during flight. For reference I have posted an official DJI video tutorial for the best practices when flying the drone, Please keep us posted for further assistance. Thank you.



2020-8-4
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Labroides
Captain
Flight distance : 9991457 ft
Australia
Offline

DJI Paladin Posted at 8-4 07:42
Hi. I am sorry for the trouble this has caused. With regards to this concern. Kindly please fly the drone in a different location with less interference like power line, radio tower and metal structure this may generate signal interference during flight. For reference I have posted an official DJI video tutorial for the best practices when flying the drone, Please keep us posted for further assistance. Thank you.

https://www.youtube.com/watch?v=P7M9JtfVwQE&t=47s

How is that at all relevant?
The issue is about GPS and properly orienting his controller antenna can't do anything to address that.
Your replies are getting stranger.
2020-8-4
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Labroides
Captain
Flight distance : 9991457 ft
Australia
Offline

tut Posted at 8-3 01:10
I have not solved the problem, it is repeated again and again.

Does this issue only happen in the same location?
Have you tried flying from somewhere else a few kilometres away?
2020-8-4
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jbj220
Second Officer
Flight distance : 847031 ft
United States
Offline

Same problem as you are experiencing, sent in to DJI for new GPS module.
2020-8-18
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