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Overheating issues causing a lot of headaches
171 10 8-2 01:05
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Dragonfly_AerialMRU
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Flight distance : 3057976 ft
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Mauritius
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I'm flying a company’s drone for them, it is an Inspire 2 with X7 camera.
  
  
Since taking over it, I have been plagued with issues.
  
  
If it sits turned on for a small period of time (like when I am doing camera settings for a client so maybe 10 minutes of idle time), the drone starts to get issues like Accelerometer failed, gyroscope error, camera sensor error, Aircraft encoder error (0x1400000) etc. The landing gear also fails to work properly and then I have to physically move the gear a few mm to get them to start working correctly.
  
  
Once I let the bird cool down, restart it, I have no issues, I can fly it and it works fine.
  
  
When I am on set this is a huge issue.
  
  
I have sent in to the DJI partner who does repairs on the island, but they can't see a problem at all. They downgraded all the firmware and it seemed to do the trick, but then for some reason I can't access PRORES RAW and PRORES RAW HQ. So I upgraded everything and now the issues have started again.
  
  
Flight Controller Serial number is 095XF1800200WB
  
  
VERSIONS:
  
Aircraft 01.02.0300
  
Remote Controller 02.00.0190
  
Camera 01.09.22.22
  

8-2 01:05
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Coyut
Second Officer
Flight distance : 2559222 ft
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ProRes Raw was introduced with the latest firmware.
Thats why its not available on earlier firmware versions.
If best quality is your target, then shoot CDNG much better then ProRes Raw. I'm pretty disapointed with ProRes Raw. Also a reason our highbend customers only want CDNG when ordering a I2 shot.

I never heard of your other problems.
What outside temps are we talking about?
We turn our I2 birds only on when we need them.
Also saves battery, battery disbalance and setting camera settings is a thing of only a few seconds.

There will be a new .500 firmware in the next couple of days. Maybe this helps.
But keeping electronics cool always helps to reduce thermal problems.
8-2 02:53
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Dragonfly_AerialMRU
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Coyut Posted at 8-2 02:53
ProRes Raw was introduced with the latest firmware.
Thats why its not available on earlier firmware versions.
If best quality is your target, then shoot CDNG much better then ProRes Raw. I'm pretty disapointed with ProRes Raw. Also a reason our highbend customers only want CDNG when ordering a I2 shot.

Thanks, I'll check out the new firmware update when it gets updated.

Outside temps are about 22 deg celcius. No wind.

For the prores raw with the right settings gets me a pretty good result. Cdng is so heavy and some of my clients don't want to deal with that workflow. But every client is different and in the mean time I have to get the prores working for the clients that want.

Side note: my settings don't keep if the i2 is off for an amount of time. So I need to re apply all the settings before take off. Does this happen to you?
8-2 03:19
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Matthew Dobrski
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Flight distance : 1700092 ft
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Coyut Posted at 8-2 02:53
ProRes Raw was introduced with the latest firmware.
Thats why its not available on earlier firmware versions.
If best quality is your target, then shoot CDNG much better then ProRes Raw. I'm pretty disapointed with ProRes Raw. Also a reason our highbend customers only want CDNG when ordering a I2 shot.

"ProRes Raw was introduced with the latest firmware."
"There will be a new .500 firmware in the next couple of days ..."


Where did you get this info from? Links to a related documents, announcements, please ...
8-2 12:26
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Coyut
Second Officer
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Matthew Dobrski Posted at 8-2 12:26
"ProRes Raw was introduced with the latest firmware."
"There will be a new .500 firmware in the next couple of days ..."


Sorry, I can't tell you more about .500 yet.
Just wait a few more days
8-3 04:01
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Rob W
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Flight distance : 94390 ft
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Coyut Posted at 8-3 04:01
Sorry, I can't tell you more about .500 yet.
Just wait a few more days

I respect that you can't go into details with what you know about the firmware. But would it be possible to answer the broad question if it is a Feature/bug fix firmware update for ALL Inspire 2's, or is it just a specific firmware for a specific batch of Inspire 2's (like the .400 firmware containing drivers for hardware changes in the newer I2's)?
8-3 06:36
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Coyut
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Will replace .300 too as there is a new part that will be enabled.
8-5 21:36
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Rob W
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Coyut Posted at 8-5 21:36
Will replace .300 too as there is a new part that will be enabled.

Thank you for your answer! Glad we will finally see an update for the Inspire 2. Hope it will be released
really soon, now.
8-6 00:27
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Mike9129
First Officer
Flight distance : 3437703 ft
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Enabling something?

Interesting....

Any idea of when?
8-6 02:48
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ski
lvl.4
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Mike9129 Posted at 8-6 02:48
Enabling something?

Interesting....

hopefully Prores RAW for the X5S, since its been documented and promised by DJI on multiple occasions
8-7 13:05
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Mike9129
First Officer
Flight distance : 3437703 ft
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ski Posted at 8-7 13:05
hopefully Prores RAW for the X5S, since its been documented and promised by DJI on multiple occasions

Id be more hopeful that theyd finally support the Force Pro for the inspire 2 after all this time
8-7 13:10
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