Hi, it seems I have a problem with Mavic 2 Zoom. It definitely  appears when I take photos or video of the objects with very smooth  color change like sky or water. It looks like it has very low quality,  very noisy, pixelated, rough color change with very visible edges. I  uploaded some examples here  https://drive.google.com/drive/folders/1YsFg5KxyjCRxPHcc0DMQupwPHUISLGAs?usp=sharing.  Some photos and one video. 0780_ has marks to help to see the problem.  Pay attention to water and sky. Video looks just terrible, it also blinks. Video -  h.265, 4K 30fps.
Is it a warranty case? Or why does it happen?

Hi. I am sorry for the trouble this has caused. With regards to this concern. Kindly please try resetting the camera settings to isolate the issue. If issue persists, please try flying the drone in a different location with better lighting. Please keep us posted for further assistance. Thank you.

DJI Paladin Posted at 8-5 10:36
Hi. I am sorry for the trouble this has caused. With regards to this concern. Kindly please try resetting the camera settings to isolate the issue. If issue persists, please try flying the drone in a different location with better lighting. Please keep us posted for further assistance. Thank you.

Hello DJI Paladin, as you see from the pictures I took photos at different locations with different lighting conditions, from evening to bright sunny day. I use manual mode with ISO 100, with contrast -1, sharpness 0 and saturation 0. photos are taken with AEB 3 (all 3 with such effect). There is actually nothing else to adjust to make images better. I did try higher contrast, sharpness and saturation, but that makes things even worse. images still look like old cameraphones.
For videos even with locked AE it seems like drone still tries to adjust it - exposure changes.
I doubt I missed any other important settings.
I shouldn't be such dissatisfying for such drone price. Any other ideas, except replacing the drone?

Sergiy P Posted at 8-5 22:06
Hello DJI Paladin, as you see from the pictures I took photos at different locations with different lighting conditions, from evening to bright sunny day. I use manual mode with ISO 100, with contrast -1, sharpness 0 and saturation 0. photos are taken with AEB 3 (all 3 with such effect). There is actually nothing else to adjust to make images better. I did try higher contrast, sharpness and saturation, but that makes things even worse. images still look like old cameraphones.
For videos even with locked AE it seems like drone still tries to adjust it - exposure changes.
I doubt I missed any other important settings.

I am sorry to know that the issue still persists. With regards to this concern. May I know did the image came from the SD card in the drone or from the DJI Go 4 application? Please keep us posted for further assistance. Thank you.

DJI Paladin Posted at 8-7 11:16
I am sorry to know that the issue still persists. With regards to this concern. May I know did the image came from the SD card in the drone or from the DJI Go 4 application? Please keep us posted for further assistance. Thank you.

Yes, of course, all the images are taken directly from SD card, posted photos and video are originals.

Sergiy P Posted at 8-5 22:06
Hello DJI Paladin, as you see from the pictures I took photos at different locations with different lighting conditions, from evening to bright sunny day. I use manual mode with ISO 100, with contrast -1, sharpness 0 and saturation 0. photos are taken with AEB 3 (all 3 with such effect). There is actually nothing else to adjust to make images better. I did try higher contrast, sharpness and saturation, but that makes things even worse. images still look like old cameraphones.
For videos even with locked AE it seems like drone still tries to adjust it - exposure changes.
I doubt I missed any other important settings.

images still look like old cameraphones
You are using a camera with a small sensor just like an old camera phone.
Try shooting with a subject much closer to the camera and in good light.
At least some of the problem is the subject matter too.
Try a subject with hard detail rather than million of leaves or distant water.

Sergiy P Posted at 8-8 00:17
Yes, of course, all the images are taken directly from SD card, posted photos and video are originals.

Thank you for the additional information. With regards to this concern. Kindly please contact our DJI support team to further diagnose the cause of the issue and a proper resolution will be provided. Again, I am sorry for the trouble. Thank you.