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MAvic 2 pro battery
702 9 2020-8-5
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SimonH123
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Canada
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What if I accidentally send a battery for DJI repair. Although there are no issues on it.
2020-8-5
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DJI Natalia
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Hi Simon, I've managed to get your case number via your forum account, I will forward your concern to the related team to confirm, if there is an update, I'll let you know. Thanks.
2020-8-5
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SimonH123
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Canada
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DJI Natalia Posted at 8-5 18:33
Hi Simon, I've managed to get your case number via your forum account, I will forward your concern to the related team to confirm, if there is an update, I'll let you know. Thanks.
Should I tell you the case number? And how long will it takes? Because I need to pay for the replacement.
Thank you so much
2020-8-5
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SimonH123
lvl.1
Canada
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DJI Natalia Posted at 8-5 18:33
Hi Simon, I've managed to get your case number via your forum account, I will forward your concern to the related team to confirm, if there is an update, I'll let you know. Thanks.

Also, will you send the battery back with the drone
2020-8-5
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DJI Natalia
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SimonH123 Posted at 8-5 18:35
Should I tell you the case number? And how long will it takes? Because I need to pay for the replacement.
Thank you so much

As replied above, I have managed to get your case number via your forum account, as per check, the quotation has been sent to you and waiting for your payment, after that, our team will process your case asap.  There will be a battery be sent back together with the drone, please don't worry. Thanks.
2020-8-5
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SimonH123
lvl.1
Canada
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OK so I can just pay for that and everything I sent will be back too, but a new drone.
2020-8-5
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SimonH123
lvl.1
Canada
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Mavic 2 pro

Will DJI repair send the controller and the propellers back with the drone? (Because it is not listed in the email, but The battery)
2020-8-6
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SimonH123
lvl.1
Canada
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7CCB41FB-EF72-465C-8337-66679DA6C1DB.png
2020-8-6
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DJI Natalia
Administrator

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SimonH123 Posted at 8-6 11:34
Will DJI repair send the controller and the propellers back with the drone? (Because it is not listed in the email, but The battery)

Sorry to have kept you waiting, Simon. Your remote controller and the propellers will be sent back together with the drone, please don't worry. Should you have any further concerns, please feel free to let me know. Thanks.
2020-8-6
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djiuser_vQj4FMsAgSQD
New

India
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Dji authorised service for repair in India contact them at 8050164924. Write them at djiindiaservice@gmail.com.
Pan India service for all dji drone and 4K osmo cameras and gimbals in India.
2020-8-7
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