Mavic mini refresh refurbished replacement drone defective gimbal
426 1 2020-8-5
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djiuser_bnF0ZdEmhDDu
lvl.2
Flight distance : 7441 ft
United States
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I just received my mavic mini back from DJI refresh Express replacement, tried it out for 2 days this last weekend, mavic Mini has a defective gimbal, video very unstable indoors Outdoors flying or just hovering shaking and unstable video, contracted DJI was told to send it back for repair, don't understand got a defective placement should just be sent a new replacement instead of having to go through repair process , hopefully they still send me a new drone
2020-8-5
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DJI Susan
Administrator
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I am sorry for the inconvenience caused in your case. I am able to pull out the case number via your email, I will keep an eye on the case. Any help is needed during the service, please feel free to ask. I am here to help.
2020-8-6
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