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Clearance Delay
240 3 8-8 15:44
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fansc8c2d08e
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Puerto Rico
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Ordered a Mavic 2 that’s being shipped from China.   My Fed-ec tracking states it’s in Clearance Delay in Memphis, TN.   Doing some google research it’s a customs issues.  Is there anything I personally need to do so this gets shipped to me?  
8-8 15:44
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DJI Natalia
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Hi fansc8c2d08e, I have managed to get your order number via your forum account, I will forward it to the related team, our team will contact and push the FEDEX to solve the clearance issue asap. Please don't worry and wait for the update patiently. If there is anything else I can assist you with, please feel free to let me know.
8-8 17:59
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fansc8c2d08e
lvl.1
Puerto Rico
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DJI Natalia Posted at 8-8 17:59
Hi fansc8c2d08e, I have managed to get your order number via your forum account, I will forward it to the related team, our team will contact and push the FEDEX to solve the clearance issue asap. Please don't worry and wait for the update patiently. If there is anything else I can assist you with, please feel free to let me know.

Thank you so much
8-8 21:13
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DJI Natalia
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You're most welcome.
8-8 22:16
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