Hi guys, I have a problem with my camera, it only focuses on near objects while far ones are out of focus. I'll put an example. I was thinking of removing the lens and seeing if rotating it could correct this problem. Has anyone had this problem? advice from who took the gimbal and the camera apart? Thank you

Try resetting the camera in the app and calibrate the gimbal - sometimes that worked

A J Posted at 8-9 01:15
Try resetting the camera in the app and calibrate the gimbal - sometimes that worked

Friend I did it but the result looks the same

nettunorobertogmail.com Posted at 8-9 02:04
Friend I did it but the result looks the same

And have you refreshed the firmware using Assistant 2?

A J Posted at 8-9 02:05
And have you refreshed the firmware using Assistant 2?

Yes, same version reflash

It seems like a physical problem of the optics, you know when you take a webcam and rotate the optics, change the focus until you adjust it

nettunorobertogmail.com Posted at 8-9 02:32
It seems like a physical problem of the optics, you know when you take a webcam and rotate the optics, change the focus until you adjust it

I’d ship it back for replacement

is out of warranty

Hello there nettunorobertogmail.com. I am sorry to read and to know that you are having issues with your DJI Mavic Air. Since you have done multiple troubleshooting steps that could possibly rectify the issue on your drone. However, it seems that the problem persists, we highly recommend you to contact our DJI support team at ( https://www.dji.com/support ) for further assistance and for further evaluation of the said DJI drone. Again I am sorry for the trouble this has caused and thank you for your understanding.