Clearance delay, order being sent back to Hong Kong!!
1416 1 2020-8-9
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tps7c
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United States
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Guys, I ordered the DJI FPV system, and it shipped out on the 8th. My order number is 0019809625710. The tracking info shows there was a "clearance delay - import", in Alaska, and now it's being sent back to Hong Kong!!!! While I undertsand that delays happen, DJI is NOT a brand new company and they have been shipping international items for years. They should know what paperwork is required to ship packages out of their country!! Very unprofessional! I wonder if I should just cancel my order at this point??
2020-8-9
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DJI Diana
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Flight distance : 2408 ft

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We're sorry to read your frustrations. Don't worry, we'll have it forwarded with the designated team for further assistance. Thank you in advance for your patience.
2020-8-9
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