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Care refresh can it be transferred to a drone's second owner?
215 4 8-10 06:46
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Sean-newbie
First Officer
Flight distance : 1706 ft
United Kingdom
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A simple question, if a drone with care fresh is sold can that care refresh be transferred to the new owner?

Likewise warranty?

If relevant my query concerns drones within the UK.


Please note I am NOT asking about one owner transferring care refresh from one of their drones to another.
Thank you.


8-10 06:46
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Sean-newbie
First Officer
Flight distance : 1706 ft
United Kingdom
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Ah I have just seen the answer for the warranty question, post 2, by DJI Gamora, in https://forum.dji.com/forum.php? ... D575%26typeid%3D575      

"However, the warranty will still remain on the original email address that has been used to activate the unit."
8-10 07:13
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Sean, the DJI Care Refresh is bound to the serial number of the drone, no need to transfer to the new owner, but please forward the service agreement and the proof of purchase to the new owner.
8-10 18:57
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Sean-newbie
First Officer
Flight distance : 1706 ft
United Kingdom
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Thank you Mindy
8-11 02:22
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DJI Mindy
Administrator
Flight distance : 7 ft
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You are welcome, please keep us updated if you have any further concerns.
8-11 02:53
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