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Waterproof Case is NOT waterproof!
349 9 8-10 09:32
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siliconknight
lvl.1
Flight distance : 5256 ft
Canada
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Just a heads up I was using the water proof case for just the 2nd time. Screwed the ring tight and had a desiccant strip in there. Water was shallow only about 1ft and guess what? It leaked and broke my Osmo Pocket.

DONT BUY THE WATER PROOF CASE. OF YOU WANT A WATER PROOF CAMERA BUY A GOPRO!!

I just had problems with my Mavic and now this honestly I don’t know what’s going on with DJI.
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8-10 09:32
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Ray-CubeAce
Captain

United Kingdom
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This might be a stupid question but if you fill it with water can you see the source of the leak?
8-10 10:37
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siliconknight
lvl.1
Flight distance : 5256 ft
Canada
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Ray-CubeAce Posted at 8-10 10:37
This might be a stupid question but if you fill it with water can you see the source of the leak?

Seems to be weeping from the threads irregardless of how tight I screw it on. It’s like it’s not properly lining up.
8-10 10:43
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Ray-CubeAce
Captain

United Kingdom
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siliconknight Posted at 8-10 10:43
Seems to be weeping from the threads irregardless of how tight I screw it on. It’s like it’s not properly lining up.

If the threads look rough You could try some silicon grease on the threads to seal them.  Other than that I don't know what to suggest.  Sounds like they need to use a stronger plastic or better gasket arrangement. Sorry to hear of your problems. I think you are the second person in as many weeks.
Ray.
8-10 12:54
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Curt1591
Captain
Thailand
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"DONT BUY THE WATERPROOF CASE. OF YOU WANT A WATERPROOF CAMERA BUY A GOPRO!!"
That has always been my thinking. Either a GoPro or Osmo Action. Personally, I would go with the latter.
8-10 15:41
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Mohinder
First Officer
Flight distance : 882782 ft
Ireland
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I'm using Water Proof Case without any issues.
8-11 01:54
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A J
Captain
Flight distance : 13660256 ft
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United Kingdom
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Thanks for sharing
8-11 15:28
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi. I am sorry for the trouble this has caused. With regards to this concern. May I know where the waterproof case was purchased please? For the DJI Osmo Pocket kindly please contact our DJI support team to further assists you regarding this matter. Again, I am sorry for the trouble. Thank you.
8-12 06:13
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siliconknight
lvl.1
Flight distance : 5256 ft
Canada
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DJI Paladin Posted at 8-12 06:13
Hi. I am sorry for the trouble this has caused. With regards to this concern. May I know where the waterproof case was purchased please? For the DJI Osmo Pocket kindly please contact our DJI support team to further assists you regarding this matter. Again, I am sorry for the trouble. Thank you.

Was purchased directly from DJI on (2019-12-26).  The Osmo Pocket was purchased last August from Apple.

I don't see any value in trying to get it fixed, it's going to be a complete replacement.
8-12 07:45
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Montfrooij
Captain
Flight distance : 1915335 ft
Netherlands
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Thanks for the warning!
10-25 23:56
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