Just a heads up I was using the water proof case for just the 2nd time. Screwed the ring tight and had a desiccant strip in there. Water was shallow only about 1ft and guess what? It leaked and broke my Osmo Pocket.

DONT BUY THE WATER PROOF CASE. OF YOU WANT A WATER PROOF CAMERA BUY A GOPRO!!

I just had problems with my Mavic and now this honestly I don’t know what’s going on with DJI.

This might be a stupid question but if you fill it with water can you see the source of the leak?

Ray-CubeAce Posted at 8-10 10:37
This might be a stupid question but if you fill it with water can you see the source of the leak?

Seems to be weeping from the threads irregardless of how tight I screw it on. It’s like it’s not properly lining up.

siliconknight Posted at 8-10 10:43
Seems to be weeping from the threads irregardless of how tight I screw it on. It’s like it’s not properly lining up.

If the threads look rough You could try some silicon grease on the threads to seal them.  Other than that I don't know what to suggest.  Sounds like they need to use a stronger plastic or better gasket arrangement. Sorry to hear of your problems. I think you are the second person in as many weeks.
Ray.

"DONT BUY THE WATERPROOF CASE. OF YOU WANT A WATERPROOF CAMERA BUY A GOPRO!!"
That has always been my thinking. Either a GoPro or Osmo Action. Personally, I would go with the latter.

I'm using Water Proof Case without any issues.

Thanks for sharing

Hi. I am sorry for the trouble this has caused. With regards to this concern. May I know where the waterproof case was purchased please? For the DJI Osmo Pocket kindly please contact our DJI support team to further assists you regarding this matter. Again, I am sorry for the trouble. Thank you.

DJI Paladin Posted at 8-12 06:13
Hi. I am sorry for the trouble this has caused. With regards to this concern. May I know where the waterproof case was purchased please? For the DJI Osmo Pocket kindly please contact our DJI support team to further assists you regarding this matter. Again, I am sorry for the trouble. Thank you.

Was purchased directly from DJI on (2019-12-26).  The Osmo Pocket was purchased last August from Apple.

I don't see any value in trying to get it fixed, it's going to be a complete replacement.

Thanks for the warning!