DJI Stephen
DJI team
Offline
|
Hello there. I am sorry to read and to know what happened to your DJI Mavic Pro Platinum. Since this unfortunate event happened I would recommend you to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We have a professional team that will do there best to check the said drone and will give out the best resolution for this issue. If the said drone is still under the warranty period and it is evaluated as a non-pilot error, the warranty service will be provided. Again I am sorry for the trouble and thank you for your understanding. |
|