Vic in PA
lvl.1
Flight distance : 219081 ft
United States
Offline
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DJI Natalia Posted at 8-14 19:03
Hi there, I'm sorry to hear about the issue with your drone. Our repair facility in California is making repairs. Kindly please contact our support team via http://www.dji.com/support to open a case and send it in for a diagnosis, we'll do our best to help this out.
Usually, the repair process may take 5-7 business days excluding shipping and delivery. However, due to COVID-19 prevention and traffic controls, product repairs, and shipment times are expected to be delayed. We appreciate your kind understanding.
Should you have other concerns, please feel free to let me know. Thanks.
Thank you Natalia. I contacted DJI support and my MA2 is on it's way to your California repair facility. A case number was assigned: CAS-4813514-Z4V4HO. Stay safe. |
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