please i get this error code everytime that i try to fly my drome

Hi there, sorry for the inconvenience caused. For the error 800 issue, kindly please PM us the below information for better assistance, thanks.
1. The model of your drone;
2. Your DJI account;
3. Your location;
4. The model and OS of your mobile device;
5. The App version.
6. App log (You may upload the log to Dropbox or Google Drive, then share the link with us).

Hi, as you have requested.
Model: DJI PHANTON  3 GL358wA
Account: javier554@hotmail.co.uk
Location: UK London
The model: iphone 11pro max, software version 13.5.1
Please can you help me to fix this.
thank you

Javier554 Posted at 8-16 01:47
Hi, as you have requested.
Model: DJI PHANTON  3 GL358wA
Account:

Thank you for providing the info, Javier. Please try again now.

Same problem.  I get the error after it asks my to take the quiz.  I get a blank white screen and cannot do anything.  

Phantom 3 Standard
Firmware upgraded today.
iPhone 11.

Same issue.  Phantom 3 Standard.  Updated my firmware today.  Same issue.  Get a white screen.  iPhone 11.
Model W321
Account.  Jeffseidl04@gmail.com

fans4c01c680 Posted at 8-18 16:29
Same issue.  Phantom 3 Standard.  Updated my firmware today.  Same issue.  Get a white screen.  iPhone 11.
Model W321
Account.  Jeffseidl04@gmail.com

Sorry for that case happened. I'll forward your situation to the related team for a check, you are recommended to try it again later. Thanks.