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DJI Susan Posted at 8-19 02:01
Hi there, sorry for the inconveninece caused. According to DJI's after-sales service policies, You will need to provide a valid proof-of-purchase, receipt or order number (for DJI Direct Sales) for the warranty service. Thanks for your kind understanding.
https://www.dji.com/service/policy?site=brandsite&from=nav
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i see so it is a policy issue unlike microsoft etc who just ask for a serial and they replace faulty hardware units. Thanks for the info |
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