The Saint
First Officer
Flight distance : 5902228 ft
United States
Offline
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I mentioned this before but in my previous life, I always had a drawer full of spare parts and prototypes and broken equipments that I kept from the oem for reasons like this. if I happen to read on the forums or stop by the store and came across a customer needing help, as long as there wasn't a technical reason why it couldn't be done, send a pm, get an address, make the customer whole. obviously you can't take care of everyone but simple, one off requests save everyone time and money and it's goodwill. makes no sense to send in the whole drone just to fix one small part. for example, I used to carry around a dozen antennas because I knew I would often meet people with a broken antenna. |
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