An Brazilian Issue
751 3 2020-8-22
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Esfinge
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I will buy my Air 2 soon in the United States and come to Brazil with it. Does Refresh insurance cover damage to the drone here in my home country ??
2020-8-22
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DJI Susan
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Hi Esfinge, Brazil doesn't support DJI Care Refresh as of the moment.
Besides, just to clarify, DJI Care Refresh and the corresponding product must be purchased from the same country or region since the benefits provided by DJI Care Refresh are only eligible in the region where it was purchased, which means if the drone is purchased in the US, the drone supports the DJI Care Refresh of US version, and the DJI Care Refresh can also be used in the US.
Hope this provides you with some info.
2020-8-22
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Esfinge
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Brazil
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Thanks for the aswer ! Now i must find a local insurence for the drone....
2020-8-22
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DJI Susan
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Esfinge Posted at 8-22 18:16
Thanks for the aswer ! Now i must find a local insurence for the drone....

Yes, it is suggested to purchase the drone from where you live because the international warranty is not supported as well. You can find a dealer at https://www.dji.com/uk/where-to- ... te&from=footer.
2020-8-22
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