Hello.
One of my Mavic 2 Pro batteries appears to be always on. Even when the LEDs are off, if I insert it into the drone, the drone starts the boot sequence. Trying to turn off the battery while it's in the drone turns off the battery LEDs (if on), but the drone remains on.

Is it a glitch that I can somehow reset, or should I start repair claim? It should still be on warranty since I got my drone in June.

Hi Kwazy, could you please provide a video of the issue for further confirmation? Besides, the issue only happens when you used this battery, no issues with others, right?

DJI Susan Posted at 8-22 20:06
Hi Kwazy, could you please provide a video of the issue for further confirmation? Besides, the issue only happens when you used this battery, no issues with others, right?

Hello Susan, thank you for your prompt reply.

Yes, the issue only happens with this one battery (I have 3 others that work fine) and started yesterday.
Here's the video:
https://youtu.be/I9urgve6-IY

Kwazy Posted at 8-23 07:12
Hello Susan, thank you for your prompt reply.

Yes, the issue only happens with this one battery (I have 3 others that work fine) and started yesterday.

Thanks for the video, under this situation, kindly please contact our support team via http://www.dji.com/support to open a case and send in the battery for service, we'll do our best to help this out.