I have taken the mavic 2 out three days in a row. Each and every day while flying I have recieved an "obstacle avoided" message then the screen goes blank and the aircraft disconnects. This happens many times.

I haven't had this problem ever until I updated the firmware. I need to know how to end this.
I cannot use the drone for photography if I cannot see what the lense is showing.

If you need more information let me know.

I don't know if I should switch to another app like litchi, or just "cross my fingers" with DJI software/firmware.


Michael A.

I also encountered the same problem, how do you solve it?

I also encountered the same problem, how do you solve it?

I haven't, I did use it today without obstacle detection on and had no issue while photographing in Galena IL. Sad that I have to disable hundreds of dollars of technology just to fly.

Do a screen record for RMA evidence.

Hi. I am sorry for the trouble this has caused. With regards to this concern. May I know the model of the mobile device you are using please? Kindly please back up your DJI Go 4 data and reinstall the said application to isolate the issue, Please keep us posted for further assistance. Thank you.

DJI Paladin Posted at 8-26 06:47
Hi. I am sorry for the trouble this has caused. With regards to this concern. May I know the model of the mobile device you are using please? Kindly please back up your DJI Go 4 data and reinstall the said application to isolate the issue, Please keep us posted for further assistance. Thank you.

DJI mavic 2 zoom. You want me to remove application correct?

fans912daeeb Posted at 8-26 20:01
DJI mavic 2 zoom. You want me to remove application correct?

Thank you for the additional information. Kindly please uninstall and reinstall the DJI Go application to isolate the issue, please make sure to back up your DJI Go data before doing this process. If issue still persists, please try to refresh the firmware using the DJI Assistant 2. Please keep us posted for further assistance. Thank you.

I also encountered the same problem, how do you solve it? Iam using iphone 12 with ios14.4. Drone firmware V01.00.0640. what i have done its dowgrade firmware and upgrade its back but also the problem still not solve. Please help me what to do with that problem

Estou com o mesmo problema no Mavic 2 Pro. Apenas desinstalar e reinstalar o aplicativo resolve o problema?