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Affiliate Payment still not transfered
3335 12 2020-8-25
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UnlimiteDrone
Second Officer
Flight distance : 146913 ft
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Canada
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Hi there

I'm still waiting for my last months payment of my DJI affiliate earnings, I wrote an email and after a few weeks I only received the very short answer that there was an error and that they transfer it asap. Now I expected it to be transfered together with this months payment but now as it is already almost end of the month I am still waiting. Means this months payment is also late for me.
Anybody else here with the same problem?
Waiting for two months of payment without any information at all is.frustrating and I hope I receive it soon.
2020-8-25
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DJI Diana
Administrator
Flight distance : 2408 ft

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Sorry to read your frustration and please accept our sincere apology for the inconvenience that it caused. We are already trying to reach our related department regarding your concern and follow up. Should there be any updates, we'll have you informed immediately. Kindly bear with us.
2020-8-25
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UnlimiteDrone
Second Officer
Flight distance : 146913 ft
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Canada
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DJI Diana Posted at 8-25 09:51
Sorry to read your frustration and please accept our sincere apology for the inconvenience that it caused. We are already trying to reach our related department regarding your concern and follow up. Should there be any updates, we'll have you informed immediately. Kindly bear with us.

Thanks for the reply, are there any news already? No one is replying to my emails...
2020-8-27
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DJI Diana
Administrator
Flight distance : 2408 ft

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UnlimiteDrone Posted at 8-27 06:20
Thanks for the reply, are there any news already? No one is replying to my emails...

We already requested another follow-up. Hopefully, we could receive an update immediately. Kindly bear with us.
2020-8-27
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UnlimiteDrone
Second Officer
Flight distance : 146913 ft
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Canada
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DJI Diana Posted at 8-27 07:51
We already requested another follow-up. Hopefully, we could receive an update immediately. Kindly bear with us.
Yes hopefully, I really don't understand why no one is telling me what the problem is and when I get payed.
2020-8-28
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UnlimiteDrone
Second Officer
Flight distance : 146913 ft
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Canada
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DJI Diana Posted at 8-27 07:51
We already requested another follow-up. Hopefully, we could receive an update immediately. Kindly bear with us.

Still nothing, no payment, no answers to at least 5 mails. What's going on?
2020-9-2
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DJI Diana
Administrator
Flight distance : 2408 ft

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UnlimiteDrone Posted at 9-2 05:58
Still nothing, no payment, no answers to at least 5 mails. What's going on?

Sorry again for that case happened, I'll help to forward the situation to the related team again, kindly please wait for the email update. Thanks.
2020-9-3
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djiuser_pDSrFCD8HM60
lvl.2

India
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Same issue here. No response from the affiliate team since two weeks!
2020-9-3
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DJI Diana
Administrator
Flight distance : 2408 ft

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djiuser_pDSrFCD8HM60 Posted at 9-3 03:26
Same issue here. No response from the affiliate team since two weeks!

We'll forward this to the team. Apologies for the long wait.
2020-9-3
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Wolic
Second Officer
Flight distance : 128235 ft
Germany
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@UnlimiteDrone
Did you get an update? Is your problem fixed?
I have the same issue, see https://forum.dji.com/forum.php? ... D615%26typeid%3D615
2020-9-21
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DJI Diana
Administrator
Flight distance : 2408 ft

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Wolic Posted at 9-21 09:46
@UnlimiteDrone
Did you get an update? Is your problem fixed?
I have the same issue, see https://forum.dji.com/forum.php?mod=viewthread&tid=225078&extra=page%3D1%26filter%3Dtypeid%26typeid%3D615%26typeid%3D615

Hi there, I have replied to your post: https://forum.dji.com/forum.php? ... 6orderby%3Dlastpost, thanks.
2020-9-22
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UnlimiteDrone
Second Officer
Flight distance : 146913 ft
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Germany
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DJI Diana Posted at 9-22 01:03
Hi there, I have replied to your post: https://forum.dji.com/forum.php?mod=viewthread&tid=225078&extra=page%3D1%26filter%3Dlastpost%26orderby%3Dlastpost%26orderby%3Dlastpost, thanks.

Hi Diana

The Problem is still not solved and DJI is not answering on any of my mails. Could you please try to reach out to someone who can help me out?
2020-11-25
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DJI Diana
Administrator
Flight distance : 2408 ft

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UnlimiteDrone Posted at 11-25 00:30
Hi Diana

The Problem is still not solved and DJI is not answering on any of my mails. Could you please try to reach out to someone who can help me out?

Sorry for the inconvenience caused, I'll forward your situation to the related team to follow up.
2020-11-25
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