RYZE
Super Moderator
Hong Kong
Offline
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Dear,
We feel sincerely sorry that Samsung Galaxy s20 is not in the compatible list thus its stability and compatibility with Tello can’t be ensured. In regarding this, we respectfully suggest you try the compatible devices, if the same problem occurs with the recommended device, please send the drone back for a furthur examination.
We value your precious feedback, could you please provide us the screenshot of the version of your Android system? We will diliver the information to our R&D deparment. The recommended devices list is published on offcial website as well, any modification and update will be renewed timely.
Anyway, we apology for the inconvenience brought to you. |
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