Hello,

I probably have Multi socket damaged in DJI Ronin S.
I have nearest service abroad. I don`t want to send the gimbal abroad, because I have two weddings in September to film.
Is it possible to replace the Multi socket in DJI Ronin S by myself?
Is there any spare parts availble to purchase and is it possible to replace/remount to new one in my DJI Ronin S by myself?
Is there any youtube tutorial to do it? Can I damage gimbal while replacing the socket? Is there anyone who did such replacement before me?Where can I buy spare part for the socket? Do I need to replace all the grip/pipe with the socket?

I am not able to start recording by DJI Ronin S gimbal. When I trigger/push recording button, the recording in my Sony A7 III camera doesn't luanch. It worked perfectly in the past but when I put the gimbal with plugged cables inside my car, it damaged my socket in gimbal I think so.

Please help me.
Regards
Marcin

Hi Marcin, could you please provide a photo/video of the possible damage part for further confirmation about your case? You are suggested to send it via email support@dji.com. Thank you.

Here are the photos of probably damaged socket:





Can you help me?

Regards
Marcin