I cannot transfer the update from my phone to my RC because I keep getting a "Tip" / message on my phone that tells me to connect to the RC and to make sure there is 30% battery left. I am connected and I have recharged the RC. Please help...
Hello there JackDrone. I am sorry for the trouble this has caused and thank you for reaching out. May we know what is the model of the mobile device you are using please and can you please try using a different recommended mobile device for us to be able to isolate the said issue? For reference I will post the list of recommended mobile device for the DJI Spark. Please keep us posted for further assistance. Thank you.
Stephen. Thanks for replying. Problem solved. I had a VPN auto-starting in the background on my mobile device, so I shut it down. I also re-uploaded the DJi app and it works now.
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