lucalampu
lvl.1
Italy
Offline
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DJI Susan Posted at 9-1 03:55
Hi lucalampu, I am sorry to hear that your drone is stolen. However, we are not able to track the drone, to locate the drone, it needs to connect to your DJI account, use the drone in a place with decent GPS signal, and sync the record to the cloud, then we can locate the drone as requested.
In your case, we recommend that you report the case to the local authorities and police.
Hoping we could do more, we apologize. Thank you for understanding.
Hi, i don't need to track it, just to know if someone else has synced that S/N with another account and then report that account, since they're using a stolen drone.
I already reported everything to the police. |
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