Baykayaker
lvl.2
Flight distance : 826168 ft
United States
Offline
|
DJI Stephen Posted at 9-1 20:10
Hello there Baykayaker. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try to fly in a different location to see if the problem persists? Also, DJI highly recommend you to fly in an open space away from any possible interference since the location that you are flying might have WiFi interference. Strong magnetic interference might cause some disconnection issues. In addition, I will post an official DJI tutorial video on DJI Remote Controller Antenna Best Practices. Please keep us posted. Thank you.
https://www.youtube.com/watch?v=P7M9JtfVwQE
Interesting tutorial. My antenna were at no time pointing at the aircraft. There were no objects between the aircraft and my RC. The RC was always linked to the aircraft and I had total visual control over it's movements. What was lost was the video being sent back to the DJI Go Fly 4 app.
As soon as our weather improves I will be further testing the aircraft in a clear open area without local interference possibilities. I failed to not previously, but this aircraft is a replacement. I just received it and I'm somewhat reluctant to trust it's capabilities. This "disconnect" did not strengthen my trust.
More testing is in order and I will keep this thread updated. Thanks for your suggestions. They provide possible explanations that need to be tested.
Best,
|
|