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Mavic Mini Lew away
743 3 2020-9-3
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Selheim
lvl.1

Russia
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Hello. I used Mavic Mini in normal situation. Remore contriller and Mavic battery were charged not less 90%. Mavic Mini was on altitude about 100ft. Suddenly connection was lost and Mavic Mini started to fly up and away. I tried to return it, but because of lost connection ma Mavic Mini flew away and didnt return. I have airdata about this fly. What was wrong? My Mavic Mini was new, was bought in officail store and had all last official firmware updates.
2020-9-3
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Cavu Films
Captain
Flight distance : 549295 ft
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United States
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The best thing to do is post your flight data here so a DJI Moderator can analyze it and elevate your case.
2020-9-3
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DJI Diana
Administrator
Flight distance : 2408 ft

Online

Hi there, I'm sorry about the accident. Please kindly contact our support at the link below to open a case, we'll submit a data analysis to find out the cause if the drone is under warranty, we will provide you with the corresponding offer based on the analysis result.

http://www.dji.com/support
2020-9-3
Use props
Selheim
lvl.1

Russia
Offline

DJI Diana Posted at 9-3 09:24
Hi there, I'm sorry about the accident. Please kindly contact our support at the link below to open a case, we'll submit a data analysis to find out the cause if the drone is under warranty, we will provide you with the corresponding offer based on the analysis result.

http://www.dji.com/support

https://app.airdata.com/share/GdreuU
Airdata from last flight.
2020-9-3
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