Hello. I used Mavic Mini in normal situation. Remore contriller and Mavic battery were charged not less 90%. Mavic Mini was on altitude about 100ft. Suddenly connection was lost and Mavic Mini started to fly up and away. I tried to return it, but because of lost connection ma Mavic Mini flew away and didnt return. I have airdata about this fly. What was wrong? My Mavic Mini was new, was bought in officail store and had all last official firmware updates.

The best thing to do is post your flight data here so a DJI Moderator can analyze it and elevate your case.

Hi there, I'm sorry about the accident. Please kindly contact our support at the link below to open a case, we'll submit a data analysis to find out the cause if the drone is under warranty, we will provide you with the corresponding offer based on the analysis result.

http://www.dji.com/support

DJI Diana Posted at 9-3 09:24
Hi there, I'm sorry about the accident. Please kindly contact our support at the link below to open a case, we'll submit a data analysis to find out the cause if the drone is under warranty, we will provide you with the corresponding offer based on the analysis result.

http://www.dji.com/support

https://app.airdata.com/share/GdreuU
Airdata from last flight.