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magic air imu calibration
668 8 2020-9-3
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James Busche
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United Kingdom
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When I try to calibrate IMU on my Mavic Air it just says calibrating Please Wait but never completes.  Tried multiple times.  Any ideas/solutions?  Thanks

2020-9-3
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James Busche
lvl.1

United Kingdom
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Mavic Air, not Magic Air
2020-9-3
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DJI Paladin
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Flight distance : 318 ft

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Hi. I am sorry for the trouble this has caused. With regards to this concern. May I know did the drone experienced any hard landing or crash? Please keep us posted for further assistance. Thank you.
2020-9-3
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James Busche
lvl.1

United Kingdom
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Hi.  I have never flown the drone.  It is new.  After shutting it down for the seventh time, the calibration went thru the entire process.  This problem solved but makes me nervous for what else might be defective?
2020-9-4
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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James Busche Posted at 9-4 01:13
Hi.  I have never flown the drone.  It is new.  After shutting it down for the seventh time, the calibration went thru the entire process.  This problem solved but makes me nervous for what else might be defective?

Thank you for the additional information. With regards to this concern. May I know are you seeing any other error messages on the DJI Go 4? For peace of mind, you may want to follow the pre-flight checklist for your DJI Mavic Air that I have posted below. Thank you.



2020-9-4
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Nozza74
New

United Kingdom
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i have just bought the mavic mini and i am having issues with the IMU calibration it just wont do it when i press start nothing happens please help
2-12 09:00
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DJI Susan
Administrator

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Nozza74 Posted at 2-12 09:00
i have just bought the mavic mini and i am having issues with the IMU calibration it just wont do it when i press start nothing happens please help

Hi, I am sorry to read the issue. Please try to power off the drone and cool it down, restart it and calibrate the IMU again.
If the issue persists, please check if there is an error message in the DJI Fly app. Please provide a screen recording of the calibration procedure to me to check further about this. Thank you.
2-13 00:29
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Rustydfa
lvl.1

New Zealand
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DJI Susan Posted at 2-13 00:29
Hi, I am sorry to read the issue. Please try to power off the drone and cool it down, restart it and calibrate the IMU again.
If the issue persists, please check if there is an error message in the DJI Fly app. Please provide a screen recording of the calibration procedure to me to check further about this. Thank you.

Having same problem with Zoom and DJI just not helpful, they really do not care now they have the money.
6-21 19:56
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DJI Thor
Administrator
Flight distance : 13602 ft
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Rustydfa Posted at 6-21 19:56
Having same problem with Zoom and DJI just not helpful, they really do not care now they have the money.

Hi there, we are sorry to hear about that. Could you try the following steps to calibrate IMU with your drone according to the tutorial video? If the issue still exists, please let us know if there is any error number appearance. We would like to look to help this out. Thanks for your response.
6-21 23:11
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