DJI Natalia
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Eclair29 Posted at 9-27 05:36
Update: DJI After Sales has informed me that they will replace the 2 defective batteries. No explanation was provided whether this is a known issue.
We just have to work out how they will provide me the replacement since the DJI representative in the country does not seem very cooperative (I bought from a different reseller which is not working directly with DJI).
Thanks for getting back, glad to know the warranty service was provided.
Batteries work via an electrochemical process and anything that may alter this process such as over-discharging, crashes, water damage, etc. can result in a swollen battery. To avoid swollen batteries, please use and maintain your battery following the instructions that came with your product: https://dl.djicdn.com/downloads/ ... y_Guidelines_EN.pdf
Please keep us updated if you need any further assistance. |
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