My newly purchased DJI Mavic air 2 remote is not charging. It has lost one light after some use and whenever I attach it with cable, lights do not blink which I assume means is remote not charging. Is there any way I can check if batteries are being charged?

Hi there, I'm sorry to hear about the issue with your remote controller. You may change a charger to do the troubleshooting, if the issue still persists, kindly please contact our support team via http://www.dji.com/support to open a case and send it in for a diagnosis. Thanks.

Check your input connection on the remote controller. If its like the spark its not easy to figure which way up the lead connects. I have damaged mine so it won't charge anymore. I have only charged it a few times from new. Really poor connector. The shape is not standard so very easy to push the connector in the wrong way, hence damage, no charge. Its a really bad design fault in my opinion.

topgroover Posted at 6-5 00:48
Check your input connection on the remote controller. If its like the spark its not easy to figure which way up the lead connects. I have damaged mine so it won't charge anymore. I have only charged it a few times from new. Really poor connector. The shape is not standard so very easy to push the connector in the wrong way, hence damage, no charge. Its a really bad design fault in my opinion.

Hi, there. We are greatly sorry to hear about that. May we know have you sent the controller back for further testing. If not, you are advised to contact our team via support@dji.com to open a case. Sorry again for the inconvenience.