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DJI Battery Station killed TB50 Batteries
2405 16 2020-9-5
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Mark774
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Flight distance : 411657 ft
United States
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Back near the end of 2018 there were a few reports that the DJI Battery Station Killed TB50 batteries stored in the battery station.  There was a thread were they were working on the problem but I never got any updates on it so I am trying to find out if anything was determined.  Below is my post.  Has anyone had this same problem and was anything found to reverse the error/problem.  Any help would be appreciated.


Original Post:

After storage in the battery station for about a month now 7 of  my 12 batteries have communication errors and show 0% charge. They will  not take a charge. And cannot do anything with them. All were on the  latest firmware as well as the battery station.  All of these batteries were in various stages of use but none of them had more than 20 charges on them.



2020-9-5
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DJI Susan
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Hi Mark774, just to double confirm, the batteries can be powered on in the drone, right? Could you please provide the screenshots of the battery error, the battery info page and the firmware version info for further confirmation? Please provide the serial number of the battery to me as well, look forward to hearing back from you.
2020-9-6
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Mark774
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Flight distance : 411657 ft
United States
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DJI Susan Posted at 9-6 20:17
Hi Mark774, just to double confirm, the batteries can be powered on in the drone, right? Could you please provide the screenshots of the battery error, the battery info page and the firmware version info for further confirmation? Please provide the serial number of the battery to me as well, look forward to hearing back from you.

I will try to get some information to you in the next couple days the original thread of this problem is

https://forum.dji.com/thread-155313-1-1.html

I was watching this thread and posted a request for information but never heard anything back. This is exact same problem that I am having.
2020-9-7
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Mark774
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Flight distance : 411657 ft
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DJI Susan Posted at 9-6 20:17
Hi Mark774, just to double confirm, the batteries can be powered on in the drone, right? Could you please provide the screenshots of the battery error, the battery info page and the firmware version info for further confirmation? Please provide the serial number of the battery to me as well, look forward to hearing back from you.

I was mainly trying to find out if there was a solution or if any other information was found out about the problem or or a possible fix.
2020-9-7
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Mark774
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Flight distance : 411657 ft
United States
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DJI Susan Posted at 9-6 20:17
Hi Mark774, just to double confirm, the batteries can be powered on in the drone, right? Could you please provide the screenshots of the battery error, the battery info page and the firmware version info for further confirmation? Please provide the serial number of the battery to me as well, look forward to hearing back from you.

What was determined or done with that person's battery problem?
2020-9-7
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fanse8462238
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Flight distance : 940751 ft
United States
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We just had this same problem. 8 bricked batteries.
2020-9-28
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Mark774
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Flight distance : 411657 ft
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I cannot find out from anyone if anything was found to correct the problem or bring them back from the dead. I am sitting here with 7 paper weights for over a year now.
2020-9-29
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Coojeebear
Second Officer
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United Kingdom
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I am holding off buying a battery station because of this issue. Tagging this post to hope to hear something.
2020-9-30
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Cessna131
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I have 7 of 12 dead batteries from this as well. I am extraordinarily annoyed about this. Ive never had batteries that cannot be brought back from the dead.
2021-4-19
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Mark774
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There have been a lot of people with this problem and no one will answer a simple question of "what was found out or what can be done with them ". The original thread that I put in a previous post already had all of the troubleshooting done, information sent and all I want to know is what was determined from that original case. Was a solution found or not?
2021-4-19
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marctronixx
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add my name to the list. put 8 batteries in storage mode and all dead. same issue as the Op. the ones that were in storage mode and taken off and placed in the compartment slots were fine.
2021-10-4
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Raw_B
Second Officer
Flight distance : 965604 ft
United States
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lots of issues with tb50 batteries it seems. I hope i dont start experiencing any.
2021-10-16
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Mark774
lvl.2
Flight distance : 411657 ft
United States
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Raw_B Posted at 10-16 14:38
lots of issues with tb50 batteries it seems. I hope i dont start experiencing any.

There's not necessarily a problem with the TB50 battery. The problem was with the battery station. When TB50 batteries are stored in the battery station, the battery station did something to the batteries that killed massive quantities of them at the same time. DJI has seemed to ignore the problem and not issued any actual fixes or reasons why people had so much problem with battery station. The battery station was supposed to lower the batteries down to 50% for storage purposes but in several cases it killed the batteries. In my case it killed seven of them at the same time.
2021-10-16
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jenzeee0
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I am about to freak out: 6 deadly bricked batteries after storing them in my battery station. - No chance to get them back to life?
7-16 22:55
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Mark774
lvl.2
Flight distance : 411657 ft
United States
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DJI stopped communicating about this problem. No suggestions or anything from them after several people reported the problems. I don't know if anyone that has gotten anything done from them. I have 7 paper weights now and expect I will have forever.
7-17 12:16
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jenzeee0
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Same problem here too: 8 dead batteries after storing them for about 2 months in the station. - Seems to be not just a single case..
8-18 16:13
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Sanyin
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Mark774 Posted at 7-17 12:16
DJI stopped communicating about this problem. No suggestions or anything from them after several people reported the problems. I don't know if anyone that has gotten anything done from them. I have 7 paper weights now and expect I will have forever.

How much a paper weight per piece before becoming a brick, I mean?
8-23 11:59
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