Gimball stuck
608 1 2020-9-7
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Dantescscryz
lvl.1
Flight distance : 1937418 ft
Portugal
Offline

I was doing a low altitude flight, had strong wind warning, lowered altitude to be safer, but lost signal signal and it crashed and gumball was damaged and some frame damages . It can fly but can't record properly since error of gimbal stuck.want to know how to fix it and if it is on warranty to repair.
2020-9-7
Use props
DJI Susan
Administrator
Online

Hi Dantescscryz, I am sorry to hear about the accident. As the drone got damaged, please send the drone to our service center for repair. If there is a doubt about the accident, you can apply for data analysis as long as the drone is within the warranty period, we will provide you with the corresponding offer based on the analysis result.
Start an online service request at https://repair.dji.com/repair/index
2020-9-7
Use props
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