Help! What's this? Just reinstalled DJIGo (on Phantom 4 Pro) and now getting fine lines where highlights are clipped. I thought it was some kind of exposure zebras but it's not, the lines are burned into the footage, it's ruined. Footage also seems much more noisy than usual. Strangeness! On a job and need to resolve this asap. Anyone experienced this or know a fix?

Can you share a raw example (without editing)?

Have you mounted a filter on the lens? Try removing it.
Are these lines on all photos and video? If so, are these lines/pattern identical on all photos?

Here's an unedited grab (from video). No filter on lens and the same in photos or video. This is only in the blown out areas and can not be removed in post (its burned in). This grab was while using the D-Cinelike profile but the same if no profile is used. When testing with D-Log, it eliminates 95% of the lines but not all, besides I like to shoot in D-Cinelike so need to get to the bottom of why this is happening. Its only a recent issue after re-installing the firmware.

Are these lines visible in still photos? Both in RAW and jpg?
This looks like an error in the signal processing from the sensor. There have been other reports of the same issue after updating DJI Go4. Try installing an older version. You can find older versions for Android at apkpure.com.

Hi. I am sorry for the trouble this has caused. With regards to this concern. Kindly please try to reset the camera settings of your DJI Phantom 4 Pro to isolate the issue. If issue still persist, please try to manually adjust the camera settings. Please keep us posted for further assistance. Thank you.

Usually this is caused by a faulty ribbon cable between the camera and gimbal.It is a hardware fault, refreshing firmware will not solve it.

Thanks Geebax. This is a fix I haven't heard of before. Would the faulty ribbon cable show these fine lines only in the over exposed areas? I can get rid of the lines if in a wide landscape for example (dark foreground & bright sky) I expose the highlights properly but often to get proper exposure on the ground I need to overexpose the sky a little. Seems strange that a ribbon fault would effect only the highlights and not the whole image but you could be right. Have you had experience of this issue before?

acrobatprods Posted at 9-8 01:53
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Here's an unedited grab (from video). No filter on lens and the same in photos or video. This is only in the blown out areas and can not be removed in post (its burned in). This grab was while using the D-Cinelike profile but the same if no profile is used. When testing with D-Log, it eliminates 95% of the lines but not all, besides I like to shoot in D-Cinelike so need to get to the bottom of why this is happening. Its only a recent issue after re-installing the firmware.

Thank you for the additional information. I have sent a PM, please check at your most convenient time. Thank you.

Hi Paladin, thanks for your response. I'm pretty sure it's not moire. Here are two further examples, one overexposed and one with the highlights properly exposed nd as you'll see there is nothing in the highlight area that should cause moire.

Properly exposed (no lines) and nothing to cause moire.

Download link of example video (with lines): https://we.tl/t-HhBaq2naph

I have noticed that when the flat ribbon cable on the gimbal goes bad, it will have hot pixels also. Have you turned off the over exposure warning?

acrobatprods Posted at 9-8 14:39
Hi Paladin, thanks for your response. I'm pretty sure it's not moire. Here are two further examples, one overexposed and one with the highlights properly exposed nd as you'll see there is nothing in the highlight area that should cause moire.

I am sorry to know that the issue still persists and thank you for the additional information. After checking the video you have forwarded. It would be best to contact our DJI support team to start up a ticket to further diagnose the cause issue. There may be something on the camera that is causing this issue. Please not that the repair cost will depend on the warranty period of the drone; otherwise, valid charges will apply. Again, I am sorry for the trouble. Thank you.

I have the same issue, in an Phantom 4Pro.
It’s like the zebra lines, are added to the footage. Turn off “ zebra lines “ in the app, but the issue is still ongoing.
Any sugestions?

Ricardo Moura Posted at 5-5 08:51
I have the same issue, in an Phantom 4Pro.
It’s like the zebra lines, are added to the footage. Turn off “ zebra lines “ in the app, but the issue is still ongoing.
Any sugestions?

Yes, as noted earlier in this thread, it is usually a faulty flat camera cable between the gimbal and the electronics.

ArcticPhoto Posted at 2020-9-8 00:59
Have you mounted a filter on the lens? Try removing it.
Are these lines on all photos and video? If so, are these lines/pattern identical on all photos?

Thanks for this good info.

Same problem. P4p+. Did anyone find a solution? Thanks

Ricardo Moura Posted at 5-5 08:51
I have the same issue, in an Phantom 4Pro.
It’s like the zebra lines, are added to the footage. Turn off “ zebra lines “ in the app, but the issue is still ongoing.
Any sugestions?

Were you able to resolve this with a new cable? Thanks

Have you mounted a filter on the lens? Try removing it.

ro_walker Posted at 10-25 12:26
Have you mounted a filter on the lens? Try removing it.

No filter could produce that effect. It is, as stated, a camera electronic fault.

Geebax Posted at 10-29 16:28
No filter could produce that effect. It is, as stated, a camera electronic fault.

indeed mate