DJI Natalia
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djiuser_PrDpxEUBGc1O Posted at 9-16 20:55
I had the same problem 4 days ago, but it was a Mavic Pro. Mine went up a couple hundred feet, then just started taking off. Then it said something about magnetic interference, but it's not like I'm near any airports, or anything. I couldn't control it, except for up and down. I kept trying the RTH button, but it kept saying the gps signal was too weakt. All I could do was watch the video, as it flew away. It did say "landing" at the end, and I went to the location where it said it was on the app, but I couldn't find it, and the controller kept just saying "connecting". I've been back for the last 3 days looking, but still come home empty handed. I sent my flight log to support, through the app, but got no response yet. I only bought it the day before, and our didn't have any problems then. I only paid $680 for it, but I see a lot of people with the same problem. I guess my next drone won't be DJI. That was an expensive lesson.
Hi there, I'm sorry for your loss, if the drone is still under warranty, please contact our support team via www.dji.com/support to start a ticket for the data analysis, we will help to check what happened and provide the proper resolution. |
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