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pairing of RC and phone Samsung A40 not working
488 10 2020-9-13
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djiuser_auQCFqUiXknB
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Slovakia
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Hi
pairing of RC and phone(Samsung A40 with DJI Fly App installed does not work maybe after android update in august


2020-9-13
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Flipsales
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United States
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Has there been a resolution to this? My RC for the Mavic Air 2 won't connect to my Galaxy S8
2020-9-13
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djiuser_auQCFqUiXknB
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Slovakia
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Flipsales Posted at 9-13 12:24
Has there been a resolution to this? My RC for the Mavic Air 2 won't connect to my Galaxy S8

Unfortunately, I have no solution yet. I have updated everything, reinstalled several times even I returned my mobile to factory settings.....  And the problem must be on the phone because it works properly on my wife's mobile.
2020-9-13
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DJI Natalia
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Hi there, may I know your DJI Fly app version, please? You may try to reinstall the latest app to see if it works or not, please remember to sync the flight records in advance and save the photos and videos to local before reinstalling the app. By the way, to ensure the stability and compatibility, you are recommended to use the mobile devices on the compatibility list. Please refer to the DJI Fly app product page for information regarding compatibility with specific devices: https://www.dji.com/dji-fly, thanks.
2020-9-13
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DJI Natalia
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Flipsales Posted at 9-13 12:24
Has there been a resolution to this? My RC for the Mavic Air 2 won't connect to my Galaxy S8

Hi Flipsales, could you show me a screenshot of the error message prompt in your app? I'd like to help you check it, thanks.
2020-9-13
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djiuser_auQCFqUiXknB
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Slovakia
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DJI Natalia Posted at 9-13 23:16
Hi there, may I know your DJI Fly app version, please? You may try to reinstall the latest app to see if it works or not, please remember to sync the flight records in advance and save the photos and videos to local before reinstall the app. By the way, to ensure the stability and compatibility, you are recommended to use the mobile devices on the compatibility list. Please refer to the DJI Fly app product page for information regarding compatibility with specific devices: https://www.dji.com/dji-fly, thanks.

Hi Natalia DJI Fly v. 1.1.6
2020-9-13
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DJI Natalia
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djiuser_auQCFqUiXknB Posted at 9-13 23:47
Hi Natalia DJI Fly v. 1.1.6

Hi there, Android 11 will be supported by DJI Fly app v1.1.8, which has been phase released, kindly please check and update the DJI Fly app to v1.1.8, please remember to sync the flight records in advance and save the photos and videos to local before reinstalling the app. Thanks.
2020-9-14
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krnlueck
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United States
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I'm having the same problem.  It worked fine a few days ago and now it won't pair with my Android. Have you gotten an answer yet?
2020-9-14
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djiuser_auQCFqUiXknB
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Slovakia
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krnlueck Posted at 9-14 09:28
I'm having the same problem.  It worked fine a few days ago and now it won't pair with my Android. Have you gotten an answer yet?

I still do not have solution :-(
2020-9-29
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djiuser_auQCFqUiXknB
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Slovakia
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DJI Natalia Posted at 9-14 00:19
Hi there, Android 11 will be supported by DJI Fly app v1.1.8, which has been phase released, kindly please check and update the DJI Fly app to v1.1.8, please remember to sync the flight records in advance and save the photos and videos to local before reinstalling the app. Thanks.

My Samsung A40 has Android 10 and I have DJI Fly 1.1.6 installed. Not working anymore :-(
2020-9-29
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ChaseyAngel
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Belgium
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Did you find a solution? I was able to connect DJi mini 2 to my Samsung A40 this evening but my husband has the same phone and it doesn't connect. The RC just looks like it is charging and the app doesn't pull up. I compared all settings on my phone with his phone. We have the same version and updates as each other. Was wondering if you got yours to work?
2020-12-3
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