Здравствуйте! У меня есть агро дрон Т-16. во время работы вылетел под высоковольтные линии и упал, теперь выдает ошибку "esc communication error", "Please RTH imedialtili" и не запускается. Что может быть и возможно ли решить эту проблему самостоятельно. Живу далеко в Киргизии, отправить в сервис DJI на ремонт нет возможности.

Hi there, I'm sorry to hear about the issue with your T16, kindly please send us an email to support.agras@dji.com, our team will help to check and follow up. Thanks.

DJI Natalia Posted at 9-14 00:08
Hi there, I'm sorry to hear about the issue with your T16, kindly please send us an email to , our team will help to check and follow up. Thanks.

Thanks for your quick feedback. Wrote in support

flintbaimov Posted at 9-14 00:11
Thanks for your quick feedback. Wrote in support

You're most welcome. If there is anything else I can assist you with, please feel free to let me know.

DJI Natalia Posted at 9-14 00:14
You're most welcome. If there is anything else I can assist you with, please feel free to let me know.

Do you speak Russian?

flintbaimov Posted at 9-14 00:15
Do you speak Russian?

Sorry for the inconvenience, flintbaimov. We only provide English service here. Thanks for your kind understanding.

DJI Natalia Posted at 9-14 00:56
Sorry for the inconvenience, flintbaimov. We provide English service.

Ok! Thanks!

flintbaimov Posted at 9-14 00:57
Ok! Thanks!

esc problem

DJI Natalia Posted at 9-14 00:08
Hi there, I'm sorry to hear about the issue with your T16, kindly please send us an email to , our team will help to check and follow up. Thanks.

hello,iwant to replace my esc on t16 howcan i tell if and esc is cw or ccw ?

pahpaddji@gmail.com Posted at 11-2 14:01
hello,iwant to replace my esc on t16 howcan i tell if and esc is cw or ccw ?

Hi there, I'm sorry to hear about the issue with your T16, please send us an email to support.agras@dji.com, our team will help to check and provide further assistance. Thanks.

Motor throttle backup lost. What should I do?

Sevak Posted at 5-28 08:52
Motor throttle backup lost. What should I do?

Hi Sevak, sorry to hear about the issue you encountered. Please send us an email to support.agras@dji.com, our team will help to check and provide further assistance. Thanks.

Sevak Posted at 2021-5-28 08:52
Motor throttle backup lost. What should I do?[Image]

Hello, the device also gives me this error Motor

fansd0be9b0b Posted at 6-11 01:14
Hello, the device also gives me this error Motor

Hi, there. Sorry to hear about the issue you encountered. May we confirm that have you contacted our agras teams? If not, please send us an email to support.agras@dji.com, our team will help to check and provide further assistance. Thanks.

Sevak Posted at 2021-5-28 08:52
Motor throttle backup lost. What should I do?[Image]

How about my friend, could you support me to solve this problem? The exact same thing happened to me

Sevak Posted at 2021-5-28 08:52
Motor throttle backup lost. What should I do?[Image]

How about my friend, could you support me to solve this problem? The exact same thing happened to me

djiuser_iC2rW7NKfx6j Posted at 9-1 08:55
How about my friend, could you support me to solve this problem? The exact same thing happened to me

Hi, there. Sorry for your inconvenience. Would you please contact our agras teams?  Please send us an email to this Email address:  support.agras@dji.com. Our team will help to check and provide further assistance. Thanks.

Hey everyone,
I’m suffering the same problem and sent an email to support.agras@dji.com but no answer.

The error is specifically:
“Motor 3 throttle cycle exception”

djiuser_rOUcgkWh8QOJ Posted at 9-3 08:30
Hey everyone,
I’m suffering the same problem and sent an email to support.agras@dji.com but no answer.

Hi, there. We are greatly sorry to hear about that.  We managed to find out your ticket number through your forum account. We have forwarded your issue to our team and our team will reply to you ASAP. Appreciate your patience.

Why are there no answers to the problem on this forum.  Anyone can send a problem to support and wait.  The forum should supply answers and  feedback to the forum.

djiuser_4OuODj7ErXzK Posted at 3-24 07:56
Why are there no answers to the problem on this forum.  Anyone can send a problem to support and wait.  The forum should supply answers and  feedback to the forum.

Hi, there. Sorry for the inconvenience. To better understand your question and offer you a precise solution, we will recommend you contact your dealer or our Arags teams through email. If there are anythings that need our help. Please feel free to talk.

Sevak Posted at 2021-5-28 08:52
Motor throttle backup lost. What should I do?

This looks like it could be a power distribution board problem.