INSPIRE 2 X5s, no lens detected, doesn't work focus
3433 11 2020-9-14
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Carlos Bluray
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Ecuador
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INSPIRE 2 X5S NO LENS DETECTED, DOESN'T WORK FOCUS
a004.jpg

The drone has not suffered damage, it has never been dropped, but the focus cannot be connected with the lens, miraculously sometimes it works and sometimes not, 90% of the time I get this message

"no lens detected, if the lens has been installed, make sure the lens is firmly"

I would like someone to help me, how can it be fixed, sometimes it works and sometimes it doesn't, the other functions of the drone work perfectly, the flight, the video, everything, the only thing that doesn't work is the focus.

The firmware is updated to the latest version, the control is also updated, everything.


a003.jpg
2020-9-14
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Coyut
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Switzerland
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Don't press the lens release button when installing the lens.
This might be your issue. Otherwise clean contacts on lens and cam with pure alcohol.
2020-9-15
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Matthew Dobrski
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Canada
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Apparently a certain contact(s) on lens mount doesn't perform well. This will turn a given lens into a manual one, since the sensor is receiving and processing the image properly. Try different lens, eventually a borrowed X5S camera, just to narrow the investigation. Most likely the camera is at fault ...
2020-9-15
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Carlos Bluray
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Coyut Posted at 9-15 02:56
Don't press the lens release button when installing the lens.
This might be your issue. Otherwise clean contacts on lens and cam with pure alcohol.

I have cleaned it a thousand times and it does not work, once I tried to open the gimbal, what I did was to disconnect and reconnect the cables and it worked, but the next day I turned it on, it was the same again.
2020-9-15
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Carlos Bluray
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Matthew Dobrski Posted at 9-15 10:56
Apparently a certain contact(s) on lens mount doesn't perform well. This will turn a given lens into a manual one, since the sensor is receiving and processing the image properly. Try different lens, eventually a borrowed X5S camera, just to narrow the investigation. Most likely the camera is at fault ...

I have the 45mm and 17mm lens, I have tried them a thousand times and it does not work, sometimes it does not work, what problem can it be?
2020-9-15
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Matthew Dobrski
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Carlos Bluray Posted at 9-15 14:02
I have the 45mm and 17mm lens, I have tried them a thousand times and it does not work, sometimes it does not work, what problem can it be?


No sé cómo explicarlo mejor. Lea la publicación # 3 nuevamente ...
2020-9-15
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Coyut
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contact https://www.dji.com/service/repair
2020-9-16
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Kamiliok
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Lithuania
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Same issue today Almost identical to yours, but i dont get an error. Just cant focus or control apperture. Tryed with standart DJI 15mm lens and Olympus M.Zuiko 45mm lens. Both dont autofocus, and can not switch to M mode in camera settings. F - N/A Did you found a solution?
2021-5-7
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Carlos Bluray
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Kamiliok Posted at 5-7 11:29
Same issue today  Almost identical to yours, but i dont get an error. Just cant focus or control apperture. Tryed with standart DJI 15mm lens and Olympus M.Zuiko 45mm lens. Both dont autofocus, and can not switch to M mode in camera settings. F - N/A  Did you found a solution?

No, i am sent to técnical service.. i wish resolv the problem
2021-5-8
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djiuser_oUM0K9tRfUIb
New

Spain
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Kamiliok Posted at 2021-5-7 11:29
Same issue today  Almost identical to yours, but i dont get an error. Just cant focus or control apperture. Tryed with standart DJI 15mm lens and Olympus M.Zuiko 45mm lens. Both dont autofocus, and can not switch to M mode in camera settings. F - N/A  Did you found a solution?

hello!  It happens exactly the same.  camera focus and M setting not working.  did you find a solution?
2022-10-30
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ro_walker
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Brazil
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Don't press the lens release button when installing the lens. This might be your issue.
2022-11-8
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fansd8781149
lvl.3
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same problem. no silusion every forums.
4-19 07:44
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