I noticed after the update, that the battery data is being reported incorrectly to the Airdata program, is there a DJI log reader that can be used to see if its something with DJI Fly or Airdata that is supplying the wrong data? Attaching copies of before and after update on same battery. I will try looking at the DJI files on the SD card and/or phone. Also showing what the Airdata shows for version of DJI fly before and after. SHows correct before and IOS (I have a android) after.

You can use Phantom Help.

Can I ask what Phantom help is ?

Its almost exacly like airdata, follow the directions on the site.

Its another data anlysation site

Hi. I am sorry for the trouble this has caused. With regards to this concern. May I know the model of the mobile device you are using please? Kindly please back up your DJI Fly application and reinstall the said application to isolate the issue. Please keep us posted for further assistance. Thank you.

Why is it (before) android version and (after) ios?

Is this from the same flight?

amir_KING Posted at 9-17 09:33
Is this from the same flight?

No not same flight, one was on the 5th of Sept before update to DJI Fly version 1.1.8n(it was on DJI FLY 1.1.6) and the 2nd flight ws Sept 13th and shows the IOS as OS. I will backup and reinstall the DJI application, and report back.

amir_KING Posted at 9-17 09:33
Why is it (before) android version and (after) ios?

That is what is showing on the Airdata report, that may be part of the issue obviously

DJI Paladin Posted at 9-17 08:50
Hi. I am sorry for the trouble this has caused. With regards to this concern. May I know the model of the mobile device you are using please? Kindly please back up your DJI Fly application and reinstall the said application to isolate the issue. Please keep us posted for further assistance. Thank you.

Phone is Samsung S10, SM-G973U. As a FYI, talking with another person on the AIRDATA forum, he has Iphone and is seeing the same lack of battery data on the IOS version as well.

amir_KING Posted at 9-17 06:00
Its almost exacly like airdata, follow the directions on the site.

Looking at the Phantom help site, it does not seem to at the DJI FLY logs, only ones from DJI GO 3 and 4, not the DJI FLY app, unless I missed something.

djiuser_OGskhd4tgPy8 Posted at 9-17 16:45
Looking at the Phantom help site, it does not seem to at the DJI FLY logs, only ones from DJI GO 3 and 4, not the DJI FLY app, unless I missed something. [view_image]

ive used for mini, works well!

amir_KING Posted at 9-17 05:41
You can use Phantom Help.

As far as I can tell, phantomhelp doesn't show that information anyway. It's very limited IMO.

GaryDoug Posted at 9-17 19:41
As far as I can tell, phantomhelp doesn't show that information anyway. It's very limited IMO.

Oh. Sorry, my mistake.

amir_KING Posted at 9-18 07:07
Oh. Sorry, my mistake.

With colder temperatures coming, battery temperature is important, so I really need to ind a solution. Airdata confirmed it is a issue, and are working with Airdata to resolve.

djiuser_OGskhd4tgPy8 Posted at 9-18 08:58
With colder temperatures coming, battery temperature is important, so I really need to ind a solution. Airdata confirmed it is a issue, and are working with Airdata to resolve.

Nice

amir_KING Posted at 9-18 09:01
Nice

I have talked with makers of the Airdata program, they indicate the DJI logs from the new version do not contain the battery data in them . As well, its obvious from discussions with others, it appears something in Android version 1.1.8 lost the battery data, and also reports it as a IOS version rather than Android version it did previously. The android version was the one update on my Samsung.

djiuser_OGskhd4tgPy8 Posted at 9-17 16:39
Phone is Samsung S10, SM-G973U. As a FYI, talking with another person on the AIRDATA forum, he has Iphone and is seeing the same lack of battery data on the IOS version as well.

Thank you for the additional information. With regards to this concern. Kindly please back up you DJI Fly data and reinstall the said application to isolate the issue. Please keep us posted for further assistance. Thank you.

DJI Paladin Posted at 9-22 13:55
Thank you for the additional information. With regards to this concern. Kindly please back up you DJI Fly data and reinstall the said application to isolate the issue. Please keep us posted for further assistance. Thank you.

Per chat with DJI support on 09/22/2020 and on here. I backed up data, uninstalled the app, reinstall the firmware for the mavic mini, reinstalled app 1.1.8 From playstore, and all conditions listed above still exist. The incorrect version showing on airdata, and the battery temp min and max and initial capacity all show erroneous data or 0(zero)

fans5d9bf537 Posted at 9-22 21:01
Per chat with DJI support on 09/22/2020 and on here. I backed up data, uninstalled the app, reinstall the firmware for the mavic mini, reinstalled app 1.1.8 From playstore, and all conditions listed above still exist. The incorrect version showing on airdata, and the battery temp min and max and initial capacity all show erroneous data or 0(zero)

Thank you for the additional information. I am sorry to know that the issue still persists. I will forward this thread and concern to our designated DJI support team for further attention and evaluation. Again I am sorry for the trouble. Thank you.

DJI Paladin Posted at 9-23 09:50
Thank you for the additional information. I am sorry to know that the issue still persists. I will forward this thread and concern to our designated DJI support team for further attention and evaluation. Again I am sorry for the trouble. Thank you.

Is there a way we can determine if the battery data is not in the log, or whether airdata is just not finding it. They indicated they checked the logs I upload and that the battery data is not in their, I would think this is likely more widespread but will need to see.

Did you check with the just released 1.1.9 Android version?

spanzetta Posted at 9-27 08:22
Did you check with the just released 1.1.9 Android version?

Did not know it released will watch for it and thanks

fans5d9bf537 Posted at 9-27 15:42
Did not know it released will watch for it and thanks

irdata staff indicates DJI did acknowledge the battery data error and will correct in future release. I just checked 1.1.9, and it did nOT correct the battery or verions ID part of the data from the drone.

fans5d9bf537 Posted at 9-23 13:24
Is there a way we can determine if the battery data is not in the log, or whether airdata is just not finding it. They indicated they checked the logs I upload and that the battery data is not in their, I would think this is likely more widespread but will need to see.

Hi,

Batt data is in the log, see this view from my MM at 1.1.8.
Just installed 1.1.9, so have to test that out. [update, .9 checked  batt values are in the log ]

cheers
JJB

JJB* Posted at 9-29 23:02
Hi,

Batt data is in the log, see this view from my MM at 1.1.8.

JJB* Posted at 9-29 23:02
Hi,

Batt data is in the log, see this view from my MM at 1.1.8.

Can I ask what you looked at to see the data, I can import if I know location, I will do same on my end, and go after Airdata if it is in there. I have talked with at least one other user, a IOS user who saw same issue, so may be back in Airdatas court. I also show a sIOS version in airdata, and not android as it previously has. Is your data above from a DJI app or ? Thanks in advance

fans5d9bf537 Posted at 9-30 09:13
Can I ask what you looked at to see the data, I can import if I know location, I will do same on my end, and go after Airdata if it is in there. I have talked with at least one other user, a IOS user who saw same issue, so may be back in Airdatas court. I also show a sIOS version in airdata, and not android as it previously has. Is your data above from a DJI app or ? Thanks in advance

Hi,

I use FRAP to make flightlog data visibble.

https://forum.dji.com/forum.php?mod=viewthread&tid=203659

cheers
JJB

JJB* Posted at 9-29 23:02
Hi,

Batt data is in the log, see this view from my MM at 1.1.8.

Thanks and BTW we are talking apples and oranges. I can see the voltages etc, its the battery temps and MAH rating I was talking about. I will check our FRAP. Note the 32 degree temp and o Mah

fans5d9bf537 Posted at 9-30 12:21
Thanks and BTW we are talking apples and oranges. I can see the voltages etc, its the battery temps and MAH rating I was talking about. I will check our FRAP. [view_image] Note the 32 degree temp and o Mah

oops, sorry for my fruit mix up things....

JJB* Posted at 9-30 22:43
oops, sorry for my fruit mix up things....

I had to look back to understand the fruit reference, and it was mine

fans5d9bf537 Posted at 10-1 06:00
I had to look back to understand the fruit reference, and it was mine

See pictures.. this is with latest 1.1.9 Android

Not only missing data about battery (no temperature data/Initial capacity at 0) but also the App version (0.0.0) and Os (IOS instead of Android)

Can someone at DJI confirm that they are aware and they will fix it soon with a new app build?

Thanks

spanzetta Posted at 10-3 23:38
See pictures.. this is with latest 1.1.9 Android

Not only missing data about battery but also the App version

Thanks for also showing the same issues as myself,. the "wrong" OS version might be a clue and also the battery info as I have previously mentioned. As well I have also talked with at least ONE IOS person seeing similar issues with IOS versions with no mAh or temp info. Someone at Airdata has replied back that Airdata confirmed with DJI that the issue is the data missing from log files. My contact has been a Trevor at support@airdata.com

I just noticed that  there is a similar post (same argument) at https://forum.dji.com/forum.php?mod=viewthread&tid=225125

I am still not sure that DJI realized that there is such problem..

spanzetta Posted at 10-4 22:40
I just noticed that  there is a similar post (same argument) at https://forum.dji.com/forum.php?mod=viewthread&tid=225125

I am still not sure that DJI realized that there is such problem..

They did, at least from Airdatas side, where one of their support team has indicated they are aware and are working on correcting.

fans5d9bf537 Posted at 10-5 05:39
They did, at least from Airdatas side, where one of their support team has indicated they are aware and are working on correcting.

Thanks for the info..

Let's wait for a fix.. I hope they will not take too much to release it

spanzetta Posted at 10-5 05:52
Thanks for the info..

Let's wait for a fix.. I hope they will not take too much to release it

From September 29th on Google Groups group Airdata
Hello all,

We're happy to report that DJI reached out to us regarding the missing battery temperature information after the recent Fly app updates. They have identified the issue and will rectify the discrepancies in the next version.

The Airdata team thanks you for your continued support!

All the best,
Trevor

fans5d9bf537 Posted at 10-5 07:46
From September 29th on Google Groups group Airdata
Hello all,

thanks.. so now we have to wait for the next 1.1.10 (or whatever version)

fans5d9bf537 Posted at 10-5 07:46
From September 29th on Google Groups group Airdata
Hello all,