Hi,

I have just bought a Phantom 4 Pro and the remote control beeps twice when turned on and shows a purple light. DJI Go shows RC Connected but when I Enter Device, there is no camera feed and it says disconnected in the top left corner. The aircraft worked fine yesterday before upgrading firmware, but I cannot roll back the firmware now. Can anyone help?

* Press C1, C2 and Shutter button of the controller and then turn off the controller.
* Don’t let go of any of the buttons, turn on the controller.

Press the C1,C2 + shutter and then release. After that , you should powered of.

Hello there kstill0101. I am sorry for the trouble this has caused and thank you for reaching out. May we know what mobile device you are using please and can you please post a sample video of the said issue for us to be able to see and assist you. Thank you.