Livvy
 lvl.1
United Kingdom
Offline
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Purchased my Mavic Air 2 in April and has been working like a dream for about 3 weeks - due to other committments it had not been used since until today and I just couldnt get a connection to the phone and then it connected and then changing batteries they needed firmware updates 2 worked ok and then issues and then phone would not connect and thats the point ie not flying blind !
I have deleted the app and reinstalled, I have rebooted the phone, Firmware is up to date, 4 Batteries are fully charged, Controller fully charged
I will wait until iPhone is fully charged and try again
If no good I will get a replacement cable
If no good I will ring help desk
Unless anyone has any bright ideas, but from what I have read it seems a bit random ?
Watch this space
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Just for good measure I re-installed the latest firware this morning (having first realised I had the wrong assistant but now corrected) but still no joy :-(
I have now tried a generic 1m USB-c to Lightning cable and hey presto everything is back up and running ok
I have sent an email to support asking if an upgraded cable is available and requesting a replacement because the original cable is clearly not fot for purpose !
QUESTION: - Does anyone know of such a cable and can you send the link
Many Thanks
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