defective built in Microphone
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522 4 2020-9-19
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guynextdoor
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Flight distance : 34600 ft
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  1#

I recently purchased DJI OSMO Pocket, but I am not sure, is the built in microphone defective or not? but the audio is really bad.

This is the YouTube link for the video / audio quality.
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2020-9-19
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Fat Panda
lvl.3
Flight distance : 31050 ft
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Hong Kong
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  2#
it looks like the environmental noise, you may to try to record another video when you are in a quite surroundings
2020-9-20
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DJI Natalia
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  3#
Hi there, could you please check if all the original videos from the SD card have this issue? Thanks.
2020-9-20
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guynextdoor
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Flight distance : 34600 ft
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Russia
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  4#
DJI Natalia Posted at 9-20 01:12
Hi there, could you please check if all the original videos from the SD card have this issue? Thanks.

Hi every single video has this issue. The audio is fixed for 2 seconds then goes back to this quality
2020-9-20
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DJI Natalia
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guynextdoor Posted at 9-20 01:15
Hi every single video has this issue. The audio is fixed for 2 seconds then goes back to this quality

Sorry for that case happened. Under this situation, you are recommended to contact our support team via http://www.dji.com/support to open a case and send it in for a diagnosis.
2020-9-20
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