great.day
lvl.2
United States
Offline
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Temporary fix.
I sandwiched one of those ice cold freezer gel cool packs between the tab/phone cradle and my sumsung tab.
It was the first app crash free flight since 1.1.8. No lag . . . Finally!
It kept it cool. Only drawback is that it was very humid at my location in Florida today - Condensation from my tab and the gel pack produced a lot a condensation (screen fogging up) - dripping from the tab and the gel pack onto the controller and myself. Be sure to have paper towels on hand and appropriately dispersed.
When are we going to see a fix? It's been over a month now for me since updating from 1.1.8. How about some helpful communication from customer service? Correspondence via email leaves a lot to be desired and 85 minutes plus in the queue to talk to someone is a problem.
I've been in retail, wholesale and manufacturing for almost 40 years. When a customer has an issue with a product, an attempt to acknowledge it normally takes place within the hour after receiving notification, and then try to resolve it within 24 hours. I know it's a different situation here, but come on DJI! - A month?
I'm flying, but not happy at all.
Disclaimer- I'm not recommending this action (gel pack). No way scientific, but it worked for me. IMHO
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