djiuser_wT3v1jjv6rkW
New
United States
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Don't give up! It took me two days and about 5 hours of sitting in front of my computer... but the update is now complete and the SC controls my Mavic Air 2 perfectly (except for the Custom controls, but that's another issue!).
My thoughts/suggestions: (1) you cannot do the update using the over-the-air option. (2) go to DJI.com, downloads and download the "DJI Assistant 2 for Mavic" software. Make sure you select that one. It should be V2.0.14. Apple doesn't like the DJI software, so use a PC if you can. (3) The .exe file didn't work for me (downloads got hung) so I uninstalled it and then reloaded it via the zip option. (4) After the installation is complete, reboot your computer. (5) Go to settings on the SC, then Display and set the sleep time to 30 minutes. (6) On your PC, set the sleep time and the screen time to 2 hours, you can change them back later. (7) Open the software on your PC. (8) Turn on the SC and let it boot. (9) Using the plug that DJI provided, plug in the SC to a USB 3.0 port on your PC. (10) Click on the SC icon that should appear in the DJI Assistant 2 window. If no icon appears, unplug the SC at the USB-C port and then plug it in again. (11) Once the icon appears, click on it and then select the latest update version. (12) Walk away. (13) I have a reasonably fast Internet connection, but the download took over an hour. During this time, it's important that the SC doesn't go to sleep. I set a timer and made sure I touched the touch screen every 20 minutes or so to keep the SC awake. Following the above, the download worked, then it transmitted the update to the SC and then the SC updated itself. Disregard any error messages you get on your PC when the SC is in the Update mode. Sometimes things hang up. Just let them sit. My download hung at 98% for about 10 minutes and then proceeded. The update hung at 16% on the SC, also for about 10 minutes, then proceeded. The SC will restart several times during this process. Wait until it's all done. To get the SC to recognize the Mavic Air 2, use the Aircraft Management feature under Settings in the SC. The new app will be installed on the SC during this process. When a video starts to play -- you're done!!! Hope this helps. Nothing else worked for me and I tried for days. DJI really has no excuse for such a buggy update process. This really doesn't need to be this hard. |
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