Hi I really need your help!
Recently I purchased a new battery from an eBay seller, It came in what seems like a new and genuine bo but I noticed some changes when compared to my other batteries. (pictures and video attached bellow). I haven't took any flight with this battery because I'm afraid it might be fake.
First, the power indicator won't blink when I press it once, unlike my other batteries so (video).
Second, the label on the back of the battery has some mild but noticeable differences regarding logo size and alignment.
Third, the manufacturing date inside DJI Go 4 app states 01/2020, while on the back of the box it states 06/2020.
On the good side, regarding the S/N, the one written on the box is identical to the one on the battery itself, and identical to the one shown on the app.
What do you think? Is there any way to check the battery authenticity for sure? Should I open a dispute and ask for a refund?
A J Posted at 9-27 10:36
If you PM the serial number to a moderator on here (after they have replied to the thread) they should be able to validate it for certain.
A J Posted at 9-27 10:36
If you PM the serial number to a moderator on here (after they have replied to the thread) they should be able to validate it for certain.
Hi. Thank you for reaching out to DJI Forum. With regards to this concern. I have sent a PM based on the SN on the images provided. Please check at your most convenient time. Thank you.
DJI Paladin Posted at 9-29 07:41
Hi. Thank you for reaching out to DJI Forum. With regards to this concern. I have sent a PM based on the SN on the images provided. Please check at your most convenient time. Thank you.
RampL Aerial photography Posted at 10-1 01:37
I would prefer aftermarket batteries for the mavic pro 2, just maybe they wouldnt swell up after 25 uses.
I don't understand what you mean? Why are used batteries better?
In my own experience I found that DJI mavic pro 2 battery’s are poor quality because they swell after 25 uses, it would be nice if some other company made aftermarket battery’s because they might be better..