HI,

We are a reputed private limited company doing government based projects & business all over INDIA, We had a requirement to purchase drone for our sruvey prupose so we have selected DJI product MAVIC Air 2. We searched for authorised dealer and came across one named "Aeropix" banglore based company links as follows

https://www.facebook.com/pages/category/Aerospace-Company/Aeropix-263026324077362/
https://www.justdial.com/Bangalore/Aeropix-Next-To-Cauvery-Emporium-Jayanagar-4th-Block/080PXX80-XX80-151012064859-Z7Q2_BZDET

Address:No 54, 1st Floor, 7th B Main, Jayanagar 4th Block, Bangalore - 560011
Phone: 097409 46946

We asked with the above dealer he has given us all the quote and clarity on the product, since it is need to be imported he asked 100% advance to initiate the process, which we have paid & its been almost 90 days gone now no response from the dealer. since it is a branded product so many illegal vendors like this have engaged with mall practices like this, kindly help us in receiving the product or initiate refund process.

Waiting for immediate action.!!!!!!

We are so sorry to read your unfortunate experience, may we have your name, email or contact number you used to place the order? Or any proof of purchase so that we could confirm with the related team whether there is anything we can do to help.

DJI Mindy Posted at 9-29 02:49
We are so sorry to read your unfortunate experience, may we have your name, email or contact number you used to place the order? Or any proof of purchase so that we could confirm withthe related team whether there is anything we can do to help.

WILL ATTACH THE PURCHASE ORDER COPY.

KCP ENGINEERS Posted at 9-29 03:33
WILL ATTACH THE PURCHASE ORDER COPY.[view_image][view_image]

Thanks for providing the invoice, we will forward to the team for further confirmation and keep you updated once we hear anything from the team.

DJI Mindy Posted at 9-29 04:12
Thanks for providing the invoice, we will forward to the team for further confirmation and keep you updated once we hear anything from the team.

Ok Thank you for the initiative.

DJI Mindy Posted at 9-29 04:12
Thanks for providing the invoice, we will forward to the team for further confirmation and keep you updated once we hear anything from the team.

Still no update from them. Please help...

DJI Mindy Posted at 9-29 04:12
Thanks for providing the invoice, we will forward to the team for further confirmation and keep you updated once we hear anything from the team.

We have visited their shop today. it seems they have vacated the shop long back we are very much worried believing we may receive DJI product. Please help.

KCP ENGINEERS Posted at 10-1 02:42
We have visited their shop today. it seems they have vacated the shop long back we are very much worried believing we may receive DJI product. Please help.

I am sorry about this, I haven't received the feedback from the team as of the moment, once I hear back from them, I will keep you updated.

Thanks for your patience, we've got an update from the team, unfortunately, Aeropix is not one of the authorized sellers of DJI, and Mavic Air 2 is illegal in India, DJI didn't authorize any seller to sell this drone. You are recommended to inquire about Indian laws and ask for further assistance. Hope we can do more.