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Canon EOS R6
893 20 2020-10-1
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Elmerfudd
lvl.1

Norway
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Hi,
I have got the new Canon EOS R6 and i just bought the DJI Ronin SC. Will the Ronin SC support Canon Eos R6 or do i have to return it?


2020-10-1
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DJI Mindy
Administrator
Flight distance : 7 ft
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Canon EOS R6 is not in the compatibility list at the moment, therefore, the compatibility cannot be fully guaranteed. We will forward your need to our engineers for further test, please keep an eye on the update of the compatibility list: https://www.dji.com/support/compatibility?product=ronin-sc
2020-10-5
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TurnerJ
lvl.2

United States
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DJI Mindy Posted at 10-5 02:53
Canon EOS R6 is not in the compatibility list at the moment, therefore, the compatibility cannot be fully guaranteed. We will forward your need to our engineers for further test, please keep an eye on the update of the compatibility list: https://www.dji.com/support/compatibility?product=ronin-sc

I'm waiting on the same thing. I bought the R6 and the Ronin SC for a big project I have coming up for a client. I understand it is a new product and that compatibility takes time, but I could really use a timeframe. I need to have a plan. Please advise!
2020-10-9
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RickyBat
lvl.3
Flight distance : 317116 ft
United States
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I don’t undertake how their new gimbals support the R5 and R6 but the Ronin S which supports the R can’t just be updated to support these cameras. It’s almost 3 months.  Maybe its a tactic to get us to spend another $1000 on a new gimbal. Very disappointed.
2020-10-16
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Elmerfudd
lvl.1

Norway
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I aslo find it strange that it is so hard to support the R5 and the R6.
2020-10-16
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TurnerJ
lvl.2

United States
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Elmerfudd Posted at 10-16 13:04
I aslo find it strange that it is so hard to support the R5 and the R6.

They either don't give a ... about the Ronin-SC or don't give a ... about the new Canons. This is getting ridiculous. They have R5 and R6 compatibility with their other products, just not the Ronin-SC. They aren't responding to any inquiries and three months in, no word on a software update.
Prior to buying the Ronin-SC, I didn't realize DJI had a reputation for such crappy support. I wish I had done my homework before buying.
2020-11-11
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TurnerJ
lvl.2

United States
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RickyBat Posted at 10-16 07:23
I don’t undertake how their new gimbals support the R5 and R6 but the Ronin S which supports the R can’t just be updated to support these cameras. It’s almost 3 months.  Maybe its a tactic to get us to spend another $1000 on a new gimbal. Very disappointed.

I would even settle for just having start/stop record button capability for now. How hard could that really be??? Come on, guys! Get it together!!
2020-11-11
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djiuser_6PgNXTyTfYbX
lvl.1

United States
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Hello we need to have the SC and Canon R6 to be compatible. Not sure why you guys are not making any updates.
2020-12-7
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TurnerJ
lvl.2

United States
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In November DJI Wanda said "next month." It's NEXT MONTH, guys! What the hell??

Or did Wanda mean to say "next year?"

This is such a middle finger to your customers. Get it together, DJI!
2020-12-26
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TurnerJ
lvl.2

United States
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Hey Wanda...
1-1 11:09
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TurnerJ
lvl.2

United States
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Wanda. Are the good folks at DJI going to do their jobs any time soon?
1-14 15:14
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TurnerJ
lvl.2

United States
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Alright what is the deal with DJI support of the Ronin-SC? You owe us an answer. Have they walked away from supporting this product line?

Answer me.
1-14 15:20
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Johannes
lvl.2
Germany
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I'm also waiting for this.
1-18 04:06
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TurnerJ
lvl.2

United States
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DJI Mindy Posted at 2020-10-5 02:53
Canon EOS R6 is not in the compatibility list at the moment, therefore, the compatibility cannot be fully guaranteed. We will forward your need to our engineers for further test, please keep an eye on the update of the compatibility list: https://www.dji.com/support/compatibility?product=ronin-sc

You owe us an answer. Is DJI going to provide support for this product line or not?
1-18 16:40
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DJI Wanda
Administrator
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Elmerfudd Posted at 2020-10-16 13:04
I aslo find it strange that it is so hard to support the R5 and the R6.

Hello there, we just released the latest firmware for the Ronin-SC that supports the R5&R6:
https://forum.dji.com/forum.php?mod=viewthread&tid=234598
You can now use the Multi-Camera Control Cable (MCC-C) to achieve the camera control.

Please check the release note for more information, thank you.
1-28 06:13
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DJI Wanda
Administrator
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TurnerJ Posted at 1-14 15:20
Alright what is the deal with DJI support of the Ronin-SC? You owe us an answer. Have they walked away from supporting this product line?

Answer me.

Hello there, we just released the latest firmware for the Ronin-SC that supports the R5&R6:
https://forum.dji.com/forum.php?mod=viewthread&tid=234598
You can now use the Multi-Camera Control Cable (MCC-C) to achieve the camera control.

Please check the release note for more information, thank you.
1-28 06:13
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DJI Wanda
Administrator
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Johannes Posted at 1-18 04:06
I'm also waiting for this.

Hello there, we just released the latest firmware for the Ronin-SC that supports the R6:
https://forum.dji.com/forum.php?mod=viewthread&tid=234598
You can now use the Multi-Camera Control Cable (MCC-C) to achieve the camera control.

Please check the release note for more information, thank you.
1-28 06:14
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DJI Wanda
Administrator
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Elmerfudd Posted at 2020-10-16 13:04
I aslo find it strange that it is so hard to support the R5 and the R6.

Hello there, we just released the latest firmware for the Ronin-SC that supports the R5&R6:
https://forum.dji.com/forum.php?mod=viewthread&tid=234598
You can now use the Multi-Camera Control Cable (MCC-C) to achieve the camera control.

Please check the release note for more information, thank you.
1-28 06:14
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DJI Wanda
Administrator
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djiuser_6PgNXTyTfYbX Posted at 2020-12-7 18:05
Hello we need to have the SC and Canon R6 to be compatible. Not sure why you guys are not making any updates.

Hello there, we just released the latest firmware for the Ronin-SC that supports the R5&R6:
https://forum.dji.com/forum.php?mod=viewthread&tid=234598
You can now use the Multi-Camera Control Cable (MCC-C) to achieve the camera control.

Please check the release note for more information, thank you.
1-28 06:14
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TurnerJ
lvl.2

United States
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DJI Wanda Posted at 1-28 06:13
Hello there, we just released the latest firmware for the Ronin-SC that supports the R5&R6:
https://forum.dji.com/forum.php?mod=viewthread&tid=234598
You can now use the Multi-Camera Control Cable (MCC-C) to achieve the camera control.

OMGaaaaad!! After four months of owning this thing I finally get to USE IT!!

Thank you for this long overdue update.
1-29 13:07
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DJI Wanda
Administrator
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TurnerJ Posted at 1-29 13:07
OMGaaaaad!! After four months of owning this thing I finally get to USE IT!!

Thank you for this long overdue update.

Hi, we are glad to see this firmware helps our Pro users on their daily shooting. Feel free to reach out to us anytime.

Cheers
1-29 23:45
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