Updated Firmware on RC and AC and now they won't connect,
1889 5 2020-10-1
Uploading and Loding Picture ...(0/1)
o(^-^)o
traestanley
lvl.1
Flight distance : 450164 ft
  • >>>
United States
Offline

I updated firmware yesterday. I had a prompt from DJI to do this. RC updated first, and after it updated it disconnected from drone, and hasn't been able to connect since. the binding light on my drone won't turn on. Help! and Thanks.

2020-10-1
Use props
JohnDG
Second Officer
Flight distance : 1097270 ft
Belgium
Offline

Hi,

Try to install the latest firmware on RC and drone, using a computer and the DJI Assistent.
After that try reconnecting the RC to the drone.
2020-10-1
Use props
DJI Stephen
DJI team
Offline

Hello there traestanley. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try to check if the firmware of your DJI Mavic 2 Pro is on its latest one. I will be posting a link where in you can find the most recent firmware for the DJI Mavic 2 Pro ( https://www.dji.com/downloads/softwares/assistant-dji-2-for-mavic ). After this process kindly please try to link the said drone and remote controller to see if the issue will still persist. Thank you.

2020-10-1
Use props
traestanley
lvl.1
Flight distance : 450164 ft
  • >>>
United States
Offline

DJI Stephen Posted at 10-1 20:04
Hello there traestanley. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try to check if the firmware of your DJI Mavic 2 Pro is on its latest one. I will be posting a link where in you can find the most recent firmware for the DJI Mavic 2 Pro ( https://www.dji.com/downloads/softwares/assistant-dji-2-for-mavic ). After this process kindly please try to link the said drone and remote controller to see if the issue will still persist. Thank you.

https://www.youtube.com/watch?v=HUVwvfIdnXA

yeah, this didn't work. Everything is updated-- the problem for me is I can't put the aircraft into the binding mode.when I press it,  the. binding button doesn't light up, and the rc can't ever find the ac.
2020-10-2
Use props
pbaas2
lvl.1
Flight distance : 131 ft
Netherlands
Offline

Hi Stephen same problem here, is it fixt allready? i hope you can help me?
2020-10-4
Use props
fans3dcd62b9
lvl.2

United States
Offline

pbaas2@gmail.com Posted at 2020-10-4 14:23
Hi Stephen same problem here, is it fixt allready? i hope you can help me?

I updated my firmware after being prompted from my DJI Go 4 app, but now I can't get it to connect.  I linked the RC back to my drone, but have nothing.
2021-5-4
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules