infusopharm
lvl.3
Flight distance : 158980 ft
United States
Offline
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DJI is a really sorry company in my opinion. I am so disappointed and angry that I purchased your initial Phantom Vision 2 shortly after its release. It is great to fly but I also bought it to get quality photos and video. The camera quality was fair at best. Now, like most others, I have lost all video but can still take photos and video but unfortunately, can't see anything to line up the photo due to lack of image. After two swollen batteries after about 15 flights and another $250 in new batteries I lost the video. I now have a paperweight like most others and DJI is the most unresponsive company I have dealt with. Not quite worth it to purchase a replacement camera just to fix the video image at a cost of about $500 dollars. I spent a lot of money to be your experimental lab rat. At a minimum, DJI should encourage owners to upgrade to your newer technology by giving some type of trade up program. With your current structure, DJI will be known as the company where a person bought their FIRST quad-copter. I would love to order the Phantom 3 but can not support a company with such disregard for its customers with a non-existent customer support department. |
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