Anyone having problem installing assistant on their Ma?
277 9 2020-10-2
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Fezz76
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Iceland
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Hi,
I cant install the asistant for Mavic on my Mac. As you can see from screenshot my Mac will not let me. Anyone else have this problem?
Thanks,
Alex


Error Install

Error Install

Error message

Error message
2020-10-2
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A J
Captain
Flight distance : 13838848 ft
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United Kingdom
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Go into system preferences>Security and privacy>and allow apps to download from identified developers. Then relock security and continue with the installation
2020-10-2
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Fezz76
lvl.1
Iceland
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A J Posted at 10-2 04:16
Go into system preferences>Security and privacy>and allow apps to download from identified developers. Then relock security and continue with the installation

Hi,
Thank you for reply.
Allow Apps from other developers was already selected. Any other ideas?
Thank you!
Alex
2020-10-2
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A J
Captain
Flight distance : 13838848 ft
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United Kingdom
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Fezz76 Posted at 10-2 05:07
Hi,
Thank you for reply.
Allow Apps from other developers was already selected. Any other ideas?

You're welcome.
I have just deleted it and reinstalled it on my Mac as been a while. After downloading it from the DJI store those can not open pop ups appear. After clicking OK I went straight into the security and privacy section and this pops up



Click 'open anyway' and that will take you to the next and final steps. Allow everything through the process then double check everything is locked and secure once finished.
2020-10-2
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A J
Captain
Flight distance : 13838848 ft
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United Kingdom
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Sorted or not?
2020-10-2
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Suren
Captain
Flight distance : 13425892 ft
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New Zealand
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A J Posted at 10-2 05:20
You're welcome.
I have just deleted it and reinstalled it on my Mac as been a while. After downloading it from the DJI store those can not open pop ups appear. After clicking OK I went straight into the security and privacy section and this pops up

It is either that or the file in not in .dmg format which is a macOS format
2020-10-2
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A J
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Suren Posted at 10-2 09:41
It is either that or the file in not in .dmg format which is a macOS format

Yeah, that too - he's gone quiet so I'm guessing he cracked it and is out flying his new shiny bird
2020-10-2
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Suren
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New Zealand
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A J Posted at 10-2 10:23
Yeah, that too - he's gone quiet so I'm guessing he cracked it and is out flying his new shiny bird

       .
2020-10-2
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Fezz76
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Iceland
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Wow yes! Thank you so much would never have though of that one! Thank you!!


2020-10-2
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DJI Stephen
DJI team
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Hello there Fezz76. I am sorry to for the trouble this has caused before and and thank you for reaching out. It is great to know that you were able to sort the issue out the said issue by following this instructions given by our fellow DJI co pilots above. Have a safe and a happy flying always.
2020-10-4
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